DeLonghi ESAM6600 Support Question
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Question posted by Anonymous-174832 on October 6th, 2023
How To Fix General Alarm Message On A Delonghi Esam6600
Current Answers
Answer #1: Posted by SonuKumar on October 6th, 2023 10:41 AM
Open the service door and remove the drip tray and grounds container.
Remove the brewing unit (infuser) by squeezing the two red buttons either side of the 'Push' button. Pull gently.
Clean the infuser using warm water. With the infuser still out of the machine, clean the inside thoroughly using a vacuum to ensure all grinds are removed. Pay particular attention to the area behind the grounds container.
Replace the infuser.
Clean the drip tray and grounds container thoroughly.
Place the grounds container on the drip tray and slide the tray back into the machine.
Plug the machine back in and turn it on.
If the general alarm message is still showing, you can try the following:
Reset the machine. To do this, press and hold the power button for 10 seconds.
Clean the machine. Use a descaling solution to clean the machine according to the manufacturer's instructions.
Check the water tank. Make sure that the water tank is full of fresh, cold water.
Check the coffee beans. Make sure that the coffee beans are fresh and of high quality.
Contact De'Longhi customer support. If you have tried all of the above and the general alarm message is still showing, you may need to contact De'Longhi customer support for further assistance.
Here are some additional troubleshooting tips:
Make sure that the machine is properly plugged in.
Make sure that the machine is level.
Make sure that the machine is properly ventilated.
Make sure that the machine is not overloaded.
If you have tried all of the above and the machine is still not working, it may be defective. In this case, you may need to replace the machine.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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