Dell OptiPlex 170L Support Question
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Question posted by nichkSca on July 16th, 2014
How To System Restore Dell Optiplex 170l
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Related Dell OptiPlex 170L Manual Pages
Quick Reference Guide - Page 2
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... either the entities claiming the marks and names or their products.
Trademarks used in any proprietary interest in this text: Dell, the DELL logo, and OptiPlex are trademarks of your computer.
If you purchased a Dell™ n Series computer, any references in this document is strictly forbidden. Other trademarks and trade names may not ship...
Quick Reference Guide - Page 3
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... 15 Completed Setup 16 Small Desktop Computer 16 Mini-Tower Computer 16 Solving Problems 17 Dell Diagnostics 17 System Lights 19 Diagnostic Lights 20 Beep Codes 22 Running the Dell™ IDE Hard Drive Diagnostics 23 Resolving Software and Hardware Incompatibilities 24 Using Microsoft® Windows® XP System Restore 25 Reinstalling Microsoft®...
Quick Reference Guide - Page 5
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... material for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
• OS updates and patches
• Warranty information • Safety ...CD to provide last-minute updates about technical changes to troubleshoot and solve problems
Dell™ OptiPlex™ User's Guide Microsoft® Windows® XP Help and Support Center
...
Quick Reference Guide - Page 6
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....
• Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
• Enter the Express Service Code to direct ...Label
• Latest drivers for my computer • Answers to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions -
Troubleshooting hints and tips, articles
...
Quick Reference Guide - Page 7
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To reinstall your OptiPlex User's Guide for the devices that describes your problem. 4 Follow the instructions on your computer. After you ordered.
NOTE: The ...• Documentation for my computer • Documentation for devices (such as a modem) • How to reinstall drivers for instructions.
DHS-Small desktop chassis
MTC2-Mini-tower chassis
Quick Reference Guide
7
Quick Reference Guide - Page 8
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www.dell.com | support.dell.com
ABCD
X6741bk0.book Page 8 Wednesday, September 22, 2004 1:55 PM
About Your Small Desktop Computer
Front and Back Views
service tag
front panel door headphone connector
USB 2.0 connectors (2) CejDe/cDtVbDutdtorinvCeejeDc/tDbVuDtt-odnrive
Microsoft Windows Product Key
front panel door ...
Quick Reference Guide - Page 10
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... of the computer: a Position the stand as shown in the following
figure by aligning the large round hole in the Product Information Guide. www.dell.com | support.dell.com
X6741bk0.book Page 10 Wednesday, September 22, 2004 1:55 PM
Attaching and Removing the Computer Stand
CAUTION: Before you must attach the computer...
Quick Reference Guide - Page 12
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www.dell.com | support.dell.com
X6741bk0.book Page 12 Wednesday, September 22, 2004 1:55 PM
Inside Your Computer
CAUTION: Before you do not accidently disconnect cables from the electrical ...
Quick Reference Guide - Page 14
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www.dell.com | support.dell.com ABCD
X6741bk0.book Page 14 Wednesday, September 22, 2004 1:55 PM
Small Desktop Computer
Setup Without Cards
Setup With Cards
monitor keyboard mouse speakers network USB
network
14
Quick Reference Guide
Quick Reference Guide - Page 17
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... configuration information, and ensure that no diagnostics utility partition has been found, run the Dell Diagnostics before you begin any of the procedures in this section, follow the safety instructions... review your computer. NOTE: If you see the Microsoft® Windows® desktop. When to Use the Dell Diagnostics If you see a message stating that the device you want to wait until...
Quick Reference Guide - Page 18
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...select the version appropriate for the option you cannot resolve the error condition, contact Dell. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence ...to run .
This test typically takes an hour or more and requires you see the Windows desktop. Option Express Test
Extended Test Custom Test Symptom Tree
Function
Performs a quick test of each...
Quick Reference Guide - Page 19
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![](/manualimages/j/s/dell-optiplex-170l-quick-reference-guide-08edb10_19_1fe4.png)
...Results Errors Help Configuration
Parameters
Function
Displays the results of the screen.
The Dell Diagnostics obtains configuration information for the selected device.
System Lights
Your power light...indicate requirements for technical assistance. If the computer does not boot, contact Dell for running the Dell Diagnostics from system setup, memory, and various internal tests, and it ...
Quick Reference Guide - Page 20
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...Beep Codes" on page 20 to see if the specific problem is not identified, contact Dell for instructions on the back panel.
Check "Diagnostic Lights" on page 22 for technical ... where in a normal off
Problem Description
Suggested Resolution
The computer is identified. www.dell.com | support.dell.com
X6741bk0.book Page 20 Wednesday, September 22, 2004 1:55 PM
Power Light
...
Quick Reference Guide - Page 21
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... last card removed from the computer for each move.
• If the problem persists, contact Dell.
A possible IDE drive failure has occurred. • Reseat all USB devices, check cable connections... working memory of the same type into your computer.
• If the problem persists, contact Dell. X6741bk0.book Page 21 Wednesday, September 22, 2004 1:55 PM
Light Pattern
yellow green yellow ...
Quick Reference Guide - Page 22
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![](/manualimages/j/s/dell-optiplex-170l-quick-reference-guide-08edb10_22_bd49.png)
...beep code tells you that appears on page 17 to identify a more serious cause.
3 Contact Dell for more information).
• Verify that the memory modules that you have identified a faulty connector ... problem. X6741bk0.book Page 22 Wednesday, September 22, 2004 1:55 PM
www.dell.com | support.dell.com
Light Pattern
yellow yellow yellow green
yellow green yellow green
yellow green green green...
Quick Reference Guide - Page 26
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... a problem with a newly installed driver, first try using Windows XP Device Driver Rollback. X6741bk0.book Page 26 Wednesday, September 22, 2004 1:55 PM
www.dell.com | support.dell.com
Undoing the Last System Restore
NOTICE: Before you are optional and may not ship with less than 200 MB of the computer. Enabling System...
Quick Reference Guide - Page 27
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...your computer before you must use Windows XP Service Pack 1 or later when you see the Windows desktop, and then shut down the computer and try again.
5 Press the arrow keys to select ... Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. NOTICE: The Operating System CD provides options for instructions.
After you reinstall the ...
Quick Reference Guide - Page 29
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...
2 Click the appropriate driver and follow the instructions to download the driver to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive. To view all available drivers... 3 Click OK to the prompts offered by the installation program. 4 Click Next at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating System, Device Type, and Topic. ...
Quick Reference Guide - Page 31
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...
computer beep codes, 22 restore to previous state, 25
conflicts software and hardware incompatibilities, 24
D
Dell premier support website, 6 support site, 6
Dell Diagnostics, 17 Dell Premier Support
website, 6 ...19 system, 19
M
Microsoft Windows label, 6
H
hardware beep codes, 22 conflicts, 24 Dell Diagnostics, 17
Hardware Troubleshooter, 24
Help and Support Center, 7
O
Operating System CD, ...
Quick Reference Guide - Page 32
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..., 17
S
Service Tag, 6 software
conflicts, 24 stand
attach, 10 remove, 10 system lights, 19 System Restore, 25
T
troubleshooting conflicts, 24 Dell Diagnostics, 17 diagnostic lights, 19-20 Hardware Troubleshooter, 24 Help and Support Center, 7 restore to previous state, 25
U
User's Guide, 5
W
Windows 2000 Device Manager, 24 Hardware Troubleshooter, 24
Windows XP Hardware Troubleshooter...
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