Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by mbcpdmar on May 10th, 2014
Optiplex 360 Wont Turn On No Power
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Models DCSM and DCNE
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 2
... whatsoever without notice. © 2008 Dell Inc. If you make better use of Microsoft Corporation in the U.S. Information in this text: Dell, the DELL logo, OptiPlex, and DellConnect are either potential damage to either the entities claiming the marks and names or their products. is prohibited. Models DCSM and DCNE
August...
Setup and Quick Reference Guide - Page 4
3 Specifications - Mini Tower Computer 25
4 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
...
Setup and Quick Reference Guide - Page 7
About Your Computer
Mini Tower - Front View
1 2
3 4
5
9
6
8 7
1 optical drive 3 optical-drive bay filler panel 5 USB 2.0 connectors (2) 7 power button, power light 9 microphone connector
2 optical-drive eject button 4 floppy drive 6 drive-activity light 8 headphone connector
About Your Computer
7
Setup and Quick Reference Guide - Page 8
Mini Tower - Back View
1
2
3
7 4
5
6
1 cover-release latch, and cable security slot
3 power cable connector 5 back-panel connectors 7 power supply vent
2 padlock ring
4 voltage selector switch 6 expansion-card slots (4)
8
About Your Computer
Setup and Quick Reference Guide - Page 10
Front View
1 11
2
3
4
10 9
8
1 diagnostic lights 3 drive-activity lights 5 drive activity lights 7 microphone connector 9 floppy-drive eject button
11 padlock ring
76
5
2 USB 2.0 connectors (2) 4 power button, power light 6 headphone connector 8 optical-drive tray eject button 10 cover-release latch grip, and cable
security slot
10
About Your Computer Desktop -
Setup and Quick Reference Guide - Page 11
Back View
1
2
3
4
5
6
1 expansion-card slots (3) 3 power connector 5 padlock ring
2 back-panel connectors
4 voltage selector switch
6 cover-release latch grip, and security cable slot
About Your Computer
11 Desktop -
Setup and Quick Reference Guide - Page 17
Setting Up Your Computer
17 5 Connect the power cable(s). 6 Press the power buttons on the monitor and the computer.
Setup and Quick Reference Guide - Page 29
off (no light) - off (no light) - Power
DC power supply:
Wattage
255 W
Maximum heat dissipation for important voltage setting information)... with a speed of 1000M exists between the network and the computer. A better connection with your computer for 255-W power supply: 138-W MHD
(MHD)
NOTE: Heat dissipation is not detecting a physical connection to the network. An excellent ...
Setup and Quick Reference Guide - Page 34
...Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM)
Controls and Lights Front of computer:
Power button Power light
one, through PS/2 serial expansion card (low... connector on state amber light - Blinking green in sleep state; solid green for power-on back panel
push button green light - A solid amber light when the computer does...
Setup and Quick Reference Guide - Page 35
... 235-W power supply: 126-W MHD
(MHD)
NOTE: Heat dissipation is not detecting a physical connection to the SATA hard drive or CD/DVD.
Controls and Lights (continued)
Drive activity light
green light - A good connection exists between the integrated network adapter) network and the computer. Network activity light (on green light - Desktop Computer
35...
Setup and Quick Reference Guide - Page 37
... that best describes the problem and
follow the remaining troubleshooting steps. Troubleshooting Tips
37
Power Problems
CAUTION: Before working inside your Service Manual on the screen, write down the...part is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. The computer is either turned off or is ...
Setup and Quick Reference Guide - Page 38
..., see your Service Manual on the keyboard, move the mouse, or press the power button to resume normal operation. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
• Ensure that any expansion cards, including graphics cards. The computer is securely connected to the...
Setup and Quick Reference Guide - Page 39
... by your computer, see "Dell Diagnostics" on page 41). The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
Troubleshooting Tips
39
Desktop Computer" on page 31. • Run the Dell Diagnostics (see www.dell.com/regulatory_compliance. For additional safety...
Setup and Quick Reference Guide - Page 40
... your keyboard or moving your mouse, press and hold the power button for at least 6 seconds (until the computer turns off), and then restart your computer meets the minimum hardware...by pressing a key on a floppy disk, CD, or DVD.
A solid blue screen appears TURN THE COMPUTER OFF -
Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR ...
Setup and Quick Reference Guide - Page 41
...Drivers and Utilities media. Dell Diagnostics
CAUTION: Before you see the Microsoft® Windows® desktop, and then shut down your computing environment.
Starting the Dell Diagnostics From Your Hard Drive 1... and hardware updates for the Dell Technical Update service, go to a working electrical outlet. 2 Turn on the taskbar, or from the start menu and press .
NOTE: If you see a ...
Setup and Quick Reference Guide - Page 46
... view. NOTE: Dell Factory Image Restore may appear. Using Microsoft® Windows® System Restore
NOTE: The procedures in certain countries or on certain computers. 1 Turn on the computer. 2 When the Dell logo appears, press several times to continue the desired action. 3 Click Next and follow the remaining prompts on the...
Setup and Quick Reference Guide - Page 51
Getting Help
Obtaining Assistance
CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from a telephone at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.
When prompted by Dell's automated telephone system, ...
Setup and Quick Reference Guide - Page 54
... invoice and a letter describing the reason for credit.
4 Pack the equipment to Dell.
Returning Items for Warranty Repair or Credit
Prepare all items being returned (power cables, software floppy disks, guides, and so on page 57).
3 Include any accessories that are not accepted. For the telephone number to call for insuring...
Setup and Quick Reference Guide - Page 59
...C
connecting Internet, 20 modem, 16 monitor, 13 network, 18 network cable, 16 power cables, 17
contacting Dell, 51, 57
D
Dell contacting, 51, 57 software updates... the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 ...
