Dell OptiPlex 960 Support Question
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Question posted by hacpa on November 11th, 2013
Optiplex 960 Will Not Boot Amber Light 3,4 Flash
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
![](/manualimages/c/3/dell-optiplex-960-setup-quick-reference-guide-f2e4390_1_7c77.png)
![](/manualimages/c/3/dell-optiplex-960-setup-quick-reference-guide-f2e4390_1_7c77.png)
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
For more
information about your computer.
Setup and Quick Reference Guide - Page 34
![](/manualimages/c/3/dell-optiplex-960-setup-quick-reference-guide-f2e4390_34_cb98.png)
![](/manualimages/c/3/dell-optiplex-960-setup-quick-reference-guide-f2e4390_34_cb98.png)
...on motherboard (LOM) Controls and Lights Front of computer: Power button Power light
Drive activity light
Diagnostic light
Mini Tower: four full-height slots Desktop: four half-height slots without ...panel
push button blue light - A boot failure has occurred. blue light - Blinking blue in sleep state; solid blue for power-on state amber light - A blinking blue light indicates the computer is ...
Setup and Features Information Tech Sheet - Page 1
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![](/manualimages/t/1/dell-optiplex-960-setup-features-information-tech-sheet-e1ea698_1_9cc2.png)
... of data if instructions are not followed. Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - Front and Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F...
Setup and Features Information Tech Sheet - Page 8
![](/manualimages/t/1/dell-optiplex-960-setup-features-information-tech-sheet-e1ea698_8_04e2.png)
![](/manualimages/t/1/dell-optiplex-960-setup-features-information-tech-sheet-e1ea698_8_04e2.png)
....
two 3.5-inch HDDs or two 2.5-inch HDDs Small Form Factor -
Amber light - Wi-Fi indicator Blue light - A solid blue light indicates the wireless network is reading data from or writing data to the network. two 3.5-inch hard disk drives (HDDs) or two 2.5-inch HDDs Desktop - one external 5.25-inch slimline bay, one external 3.5-inch slimline...
Technology Guide - Page 3
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![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_3_8cb9.png)
... of deployment with the OptiPlex 960's support for integrated wireless networking Time-saving tool-less cover removal for access to tool-less internal components
OPTIPLEX GETS GREEN Dell is the easiest choice you'll make today. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global...
Technology Guide - Page 4
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![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_4_2619.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_5_0adc.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_5_0adc.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_6_7a27.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_6_7a27.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_7_d1de.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_7_d1de.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_8_152d.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_8_152d.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_9_aa67.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_9_aa67.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
Network Adapter Connector
6 Network Activity Light
9
Line-in/Microphone Connctor
10 USB 2.0 Connectors (6)
11 VGA Connector
12 eSATA Connector
13 DisplayPort ...
Technology Guide - Page 10
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_10_dca3.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_10_dca3.png)
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region. OPERATING SYSTEM NOTE: One of your computer, click Start>Help and Support and select ...
Technology Guide - Page 11
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_11_bd88.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_11_bd88.png)
...
X
X-GSP X-GSP X-GSP
SFF
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
11 The following GSP processors identified below will be made available to Dell customers. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis.
Technology Guide - Page 12
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_12_3366.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_12_3366.png)
...size, speed, and technology. Upgradeable
X
X
X
Management Disabled-
The latest generation of Intel® vPro™ technology provides the capability to physically visit systems. The OptiPlex 960 supports the latest generation of Intel ® vPro™ technology. Moreover, certain components within the computer require address space in hardware management capabilities across platform...
Technology Guide - Page 13
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_13_fa6d.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_13_fa6d.png)
... (slimline)
2
1 x 3.5" or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
1
4
3
3
1
1
1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC...
Technology Guide - Page 14
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_14_64bf.png)
![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_14_64bf.png)
.... 3 DVD-ROM drives may not be compatible with this drive may have write-capable hardware that has been disabled via firmware modifications.
14 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data Protection: (includes two matching capacity/speed hard drives)
160GB1 SATA 10K RPM...
Technology Guide - Page 21
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...consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex...
20% to a Gigabit Ethernet server and network infrastructure is required.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
Technology Guide - Page 22
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![](/manualimages/9/n/dell-optiplex-960-technology-guide-2cb75db_22_84d7.png)
...NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex..., PXE2.1, ACPI
None
COMMUNICATIONS -
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
Pulse Coded Modulation (V.92/V.90) TCM -
Technology Guide - Page 36
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Not set . Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard ...Password1: External SATA Password: Password Changes: TPM Security: Execute Disable: Computrace®:
Not set. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: SATA...
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