Dell V715W Support Question
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Question posted by verndpsyco on September 27th, 2013
Dell V715w Adf Jams When I Fax
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Related Dell V715W Manual Pages
User's Guide - Page 2
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_2_18a4.png)
... and replacing supplies 11
Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...12
Using the printer control panel buttons and menus 13
Using the printer control panel...13 Changing the Power Saver timeout...15 Saving paper and energy with Eco-Mode...15 Changing temporary settings into new default settings 16...
User's Guide - Page 4
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_4_b245.png)
...Troubleshooting 107
Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory card troubleshooting...126 Network troubleshooting...128
Index 144
Contents...
User's Guide - Page 5
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_5_272f.png)
...authorized replacements. This product is not responsible for clearing a paper jam. Do not pinch the power cord between objects such as part...and walls. If any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION...a risk of the printer, unplug the power cord from the printer before inspecting it. To avoid injury, use ...
User's Guide - Page 7
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_7_0d14.png)
... Finding information about the printer
Publications
What are mostly text.
• Use High Yield cartridges. For updates, check our Web site at support.dell.com. About your ink...the printer:
• Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer ...
User's Guide - Page 9
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_9_62d4.png)
... paper straight when feeding into the ADF. Understanding the parts of the printer
1 2 3 4 5 6
7
12
8
11
10
9
Use the
To
1 Scanner lid
Access the scanner glass.
2 Scanner glass
Scan, copy, or fax photos and documents.
3 Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents.
4 ADF tray
Load original documents in...
User's Guide - Page 10
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_10_3e47.png)
... Port
To
• Access the ink cartridges and printhead. • Remove paper jams.
Install, replace, or remove the ink cartridges. Connect the printer to send and receive faxes. Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in or removing a USB cable or...
User's Guide - Page 18
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_18_4820.png)
... software, and then select Install Additional Software from the Software Already Installed screen.
Using the printer software
18
Printer software
Use the Dell Printer Home (referred to as Printer Home)
To
• Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan...
User's Guide - Page 19
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_19_b566.png)
... Dial numbers, set Ringing and Answering, and print fax history and status reports. Use the Fax Setup Utility to as Fax Solutions)
• Send a fax. • Receive a fax in three-in-one printers. • Add, edit, or delete contacts in the built-in phone book. • Access the Dell Fax Setup Utility. Note: This program is installed automatically...
User's Guide - Page 30
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_30_ddb3.png)
... paper into the ADF.
1 Adjust the paper guide on the scanner glass. 2 Close the scanner lid. You can load up or down arrow button to select the default photo print size for scanning, copying, and faxing. c Press the up to the width of an original document into the ADF for the printer, and then...
User's Guide - Page 72
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_72_7d40.png)
... on and connected to a working telephone, DSL, or VoIP line. The line is on the ADF to the width of the original document. • When using the printer control panel
1 From the printer control panel, press . 2 Enter a fax number, or press Address Book to select a number from the Address Book
or the Redial List...
User's Guide - Page 107
![](/manualimages/i/8/dell-v715w-users-guide-ec71674_107_a622.png)
![](/manualimages/i/8/dell-v715w-users-guide-ec71674_107_a622.png)
... your problem
Visit our Web site at support.dell.com to find the following:
• Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check... computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. ...
User's Guide - Page 113
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_113_2dbe.png)
...checklist does not solve the problem, then try another USB port on page 116
Paper jam in the ADF (selected models only)" on page 115 • "Paper or specialty media misfeeds" ...PRINTER SOFTWARE
Jams and misfeeds troubleshooting
• "Paper jam in the printer" on page 113 • "Paper jam in the duplex unit" on page 114 • "Paper jam in the printer
Note: The parts inside the printer...
User's Guide - Page 115
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_115_6970.png)
Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
115 Paper jam in the ADF (selected models only)
Note: The parts inside the printer are sensitive. 2 Firmly grasp the paper, and then gently pull it .
3 Reinsert the duplex unit.
4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job.
Note...
User's Guide - Page 116
![](/manualimages/i/8/dell-v715w-users-guide-ec71674_116_606a.png)
![](/manualimages/i/8/dell-v715w-users-guide-ec71674_116_606a.png)
...jammed paper. Note: Be careful not to tear the paper while removing it.
2 Close the ADF door. 3 Touch DONE or press , depending on page 117
Troubleshooting
116
CHECK PAPER LOADING
• Load a smaller amount of paper into the printer... page" on page 117 • "Streaks or lines on printed image" on your printer model. 4 From your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED...
User's Guide - Page 144
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_144_30f2.png)
... a printer 88 creating using Windows 86 additional computers installing wireless printer 84 Address Book setting up 71 Address Book, fax setting 70 ADF output tray location 9 ADF paper guide location 9 ADF tray ...to turn on 75 Automatic Document Feeder (ADF) clearing a paper jam in 115 loading documents 30 location 9 paper capacity 30 automatic fax conversion setting 70
B
banner paper loading 29...
User's Guide - Page 145
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_145_5361.png)
... 63 disabling settings timeout 16 distinctive ring 76 documents
faxing using the computer 73 faxing using the control panel 72 loading into the Automatic
Document Feeder (ADF) 30 loading on scanner glass 30 printing 31 scanning for editing 55 scanning using the printer control
panel 53 DSL filter 61
duplex copying, automatic 51 copying...
User's Guide - Page 146
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_146_12fd.png)
...
IP address 102 configuring 85
IP address, assigning 102 iron-on transfers
loading 28
J
jams and misfeeds troubleshooting paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116
junk faxes blocking 80
K
key index 102
L
labels loading 28 printing 34
language changing 108...
User's Guide - Page 147
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_147_48d8.png)
... card is inserted 127
O
on-hook faxing 78
P
page does not print 111 Pages per Sheet copies 50 paper
conserving 6 loading 21, 27 paper default settings saving 29 paper exit tray location 9 paper jam in the ADF 115 paper jam in the duplex unit 114
paper jam in the printer 113 paper or specialty media misfeeds...
User's Guide - Page 148
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_148_d18c.png)
... 79 receiving faxes
Auto Answer setting 73, 74 automatically 73 manually 74 tips 73, 74 recycling 6 Dell products 12 redial attempts, fax setting 70 redial time, fax setting 70 reducing an image 48
registering fax user information ... DSL connection 61 standard telephone line
connection 58 VoIP connection 62 setting up printer faxing 74 on wired network (Windows) 92 on wireless network
(Windows) 84 ...
User's Guide - Page 149
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![](/manualimages/i/8/dell-v715w-users-guide-ec71674_149_e72a.png)
... scanning takes too long or freezes the computer 120
troubleshooting, fax cannot receive faxes 123 cannot run fax software 124 cannot send faxes 121 error messages, printer control panel 125
troubleshooting, jams and misfeeds
paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116 troubleshooting, memory card...
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