Dell XPS 8300 Support Question
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Question posted by bijoesa on March 16th, 2014
Why My Dell Xps 8300 Internal Dual Hard Drive Not Functioning
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Related Dell XPS 8300 Manual Pages
Owner's Manual - Page 1
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Dell™ Dimension™ 8300 Series
USB 2.0 connectors (2) headphone connector
Service Tag
power connector voltage selection switch serial connector keyboard connector center/LFE connector line-out connector microphone connector USB 2.0 connectors (6)
CD or DVD activity light CD or DVD drive eject button floppy drive eject button* floppy drive light* hard drive light power button
*On ...
Owner's Manual - Page 14
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...status, warranty, and
repair information • Downloads - Online discussion with other Dell customers • Upgrades - www.dell.com | support.dell.com
What are located on your problem. 4 Follow the instructions on using ...to use Windows XP • Documentation for my computer • Documentation for devices (such
as memory,
the hard drive, and the operating system • Customer Care ...
Owner's Manual - Page 40
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...H E P R O G R A M - Otherwise, you cannot solve your computer meets the minimum hardware requirements needed to check the hard drive, floppy disks, or CDs. C A L L D E L L -
See "Dell Technical Support Policy (U.S. www.dell.com | support.dell.com
C H E C K F O R V I R U S E S - See the software documentation for a description of the following symptoms, a device conflict may lose...
Owner's Manual - Page 55
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...this process for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 65).
4 If the problem persists, contact Dell (see page 113).
• If the computer has a video card, remove the card and reinstall it (see page 91...; If the problem persists or the computer has integrated video, contact Dell (see page 113).
A possible floppy or hard drive failure has occurred.
Owner's Manual - Page 57
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... problem persists, contact Dell (see page 107) to boot from a device (such as a floppy drive or hard drive); check system setup (see page 113).
• If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.
• The...
Owner's Manual - Page 58
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![](/manualimages/t/h/dell-dimension-8300-owners-manual-908fbda_58_8fa0.png)
... hard drive (see page 58) or from your ResourceCD (see page 59). If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see page 27) and restart the computer. 2 When the DELL™ logo appears, press immediately. Then shut down (see the Windows desktop.
Running the Dell...
Owner's Manual - Page 66
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... the new device driver. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. The options can take 1 to 2 hours to complete. Use the ResourceCD to load any virus protection software installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you must also...
Owner's Manual - Page 67
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...XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. The computer automatically restarts multiple times.
The Windows XP...XP installed and you want to recover your current Windows XP data, type r to select the repair option, and remove the CD. 4 If you see the Windows desktop...the size of the hard drive and the speed of Windows XP, press to select ...
Owner's Manual - Page 71
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...access the Dell Support website or call technical support.
1 CD or DVD drive activity light
The drive activity light is on when the computer reads data from the CD or DVD drive.
2 ...when the computer reads data from the drive.
5 hard drive light 6 power button
(On computers with an optional floppy drive.)
4 floppy-drive light button The floppy-drive light is used to attach headphones and...
Owner's Manual - Page 80
![](/manualimages/t/h/dell-dimension-8300-owners-manual-908fbda_80_a993.png)
![](/manualimages/t/h/dell-dimension-8300-owners-manual-908fbda_80_a993.png)
... 100)
power supply
hard drive (page 93)
filler brackets for empty card slots (4) (page 82)
system board (page 81)
*Depending on the types of drives installed in this section, follow the safety instructions on page 9.
CAUTION: Before you do not inadvertently disconnect cables from the system board.
www.dell.com | support.dell.com
Looking Inside...
Owner's Manual - Page 94
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... you hear a click. rail tabs (2) second hard drive in upper bay first hard drive in lower bay hard drive bay
11 Connect a power cable to the back of the first hard drive.
10 Gently slide the new hard drive into the lower bay until you hear a click. www.dell.com | support.dell.com
9 Remove the first hard drive from the back of the first...
Owner's Manual - Page 103
![](/manualimages/t/h/dell-dimension-8300-owners-manual-908fbda_103_59ec.png)
![](/manualimages/t/h/dell-dimension-8300-owners-manual-908fbda_103_59ec.png)
... 8x/4x/2x modes at 1.5 V
four 120 pins 32 bits
Drives Externally accessible Available devices
Internally accessible
two 3.5-inch bays two 5.25-inch bays
ATA-66 or ATA-100 Ultra DMA hard drive, serial ATA drive, CD drive, Zip drive, DVD drive, CD-RW drive, DVD/CD-RW combo drive, and DVD+RW drive
two bays for 1-inch-high hard drives
Appendix 103
Owner's Manual - Page 144
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... 44
O
Operating System CD, 15 Installation Guide, 15
operating system reinstalling Windows XP, 66
P
password clearing system setup, 109
power problems, 44 turning off your..., 14
F
Files and Settings Transfer Wizard, 20
floppy drive adding, 96 problems, 33
front door reattaching, 75
H
hard drive problems, 35
hardware conflicts, 65 Dell Diagnostics, 58 problems, 40
Hardware Troubleshooter, 65 Help and...
Owner's Manual - Page 145
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...drive, 34 CD-RW drive, 34 computer crashes, 38-39 computer stops responding, 38 conflicts, 65 Dell Diagnostics, 58 diagnostic lights, 54 drives, 33 DVD drive, 35 e-mail, 35 error messages, 37 finding solutions, 30 floppy drive, 33 general, 38 hard drive...Compatibility Wizard, 39
R
reinstalling Windows XP, 66
ResourceCD, 62 Dell Diagnostics, 58
S
safety instructions, 9 scanner
problems, 47 screen.
Setup Guide - Page 7
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WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your Dell XPS 8300 desktop. Setting Up Your XPS Desktop
This section provides information about setting up your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5
Setup Guide - Page 21
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...panel USB 3.0 compliant interface.
6 FlexBay cover - 1 Media Card Reader light - A blinking white light indicates
hard drive activity. Can support an optional Dell FlexBay compatible device such as a
mouse, keyboard, printer, external drive,
or MP3 player. Using Your XPS Desktop
8 Optical drive eject buttons (2) - Indicates if a media card is blinking.
19 Can contain an additional...
Setup Guide - Page 43
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....
CAUTION - Dell recommends that the boot sequence information is installed properly and partitioned as a boot device.
• Enter system setup and ensure that you back up your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Use an external power source to function properly. No...
Setup Guide - Page 50
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... Windows desktop; Dell DataSafe Local Backup allows you see "Dell Factory Image Restore" on page 51) to restore your operating system and Dell factory-installed software while preserving the data files:
1. Restoring Your Operating System
NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell DataSafe Local Backup to restore your hard drive to...
Setup Guide - Page 66
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... need when setting up, updating drivers for a Flexdock or Media Card Reader
64 Computer Model
Dell XPS 8300
Processor
Type
Intel Core i5 Intel Core i7
System Chipset
Type
Intel H67
Drives
Internally accessible
Externally accessible
two 3.5-inch bays for SATA hard drives
two 5.25-inch bays for trayload SATA DVD+/-RW/ Blu-ray Disc combo (optional...
Setup Guide - Page 70
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for 26 ms with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; measured with a change in velocity of 20 in /s (...10,000 ft)
Storage
-15.2 to 10,668 m (-50 to 80%
(maximum)
(noncondensing)
Maximum shock (for operating - measured with the hard drive in head-parked position and a 2-ms half-sine pulse):
Operating
40 G for 2 ms with a change in velocity of 320 in /s ...
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