I Live I Baytown Texas I Placed A Order Online And When I Proceed To Checkout E

I live in Baytown Texas 77620 and I made a order online at 1am to surprise my family the next day an looking at my bank statement I see my card was charged $35.40 o a Dallas dicky restrurantn and now I can not pickup I live here in baytown I never got a email or confirmation number. So I trying have it deliver to baytown Texas or just refund my bank card would be ok

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Answer #1: Posted by Odin on July 9th, 2019 4:59 PM

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Odin

Member since:
April 10th, 2010

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Sorry for your problems. Here are some steps to consider, in order:

Call Dickey's customer service, and if necessary politely but firmly ask for a manager (use the contact information at https://www.contacthelp.com/dickey's%20Barbecue%20Pit/customer-service).
Complain to corporate: use the corporate contact information at http://www.corporateofficeowl.com/dickey's%20Barbecue%20Pit/Corporate%20Office.
If there's no immediate resolution, dispute the charge with your bank.
If necessary call the office of the Texas Attorney General, at 800-621-0508.

(The links above are poorly formatted [sorry]; use them in your browser's address bar as if they appeared in plain text.)

In addition, you may want to consider a review/complaint site like www.complaintsboard.com/,,,, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.