Question posted by cdehoff on July 1st, 2011

Who Do I Contact To Figure Out Why My Internet Satellite Is Not Working? No Inte

who do I contact to get my internet satellite working again? No internet for over 2 days.

Current Answers

Answer #1: Posted by kcmjr on July 1st, 2011 11:21 AM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,245
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Call Dish Network directly and they will dispatch a technician to evaluate your issue.

1-800-823-4929

These cheaply made satelite dishes have a common issue where the feed horn (called a TRIA on Internet dishes) tend to fail.  This is one reason why WildBlue stopped selling the hardware and now just rents it.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Answer #2: Posted by MikeLwithDISH on July 6th, 2011 5:11 AM
MikeLwithDISH

Member since:
January 21st, 2011

Points: 24,560
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I found your post interesting, cdehoff, and I'd like to help you with it!  Could you describe what's happening?  For example, is it running slow?  Let me know so that I can assist further!

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  • Tech Portal : (choose receiver model) : Errors & Troubleshooting : PPV/DOD Ordering
    ... to a satellite channel when ...Internet, and Agent orders do not override system locks. Verify the event was correctly ordered (channel, date, time for DOD.) if there are older than 30 days... Please contact your Internet connection. ...Contact the manufacturer for a period of Prefix Needed is connected to PPV or DOD Downloading troubleshooting. Connect a phone line from a working...
  • Tech Portal : Errors & Troubleshooting
    .... (Menu - 6 - 1 - 9 - 1 - Please contact your Internet service provider, retailer, home network installer or consumer electronics store for call back? ... on the Past and Pending Purchases list older than 30 days, more than $25 will need to a locked program.... by choosing one is a good phone cord connected from a working phone line connected to remain off the hook. If using a...
  • Tech Portal : 722 : Information 083
    ... 15 seconds, plug the receiver back into place. Please contact your Internet service provider, retailer, home network installer or consumer electronics ... problem persists please contact us or a local independent retailer for further troubleshooting of the receiver, are working phone line to ...menu on the receiver is it back in the satellite receiver are the yellow and green lights on the ...

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