Question posted by dejavuexpress on August 20th, 2012

Hi, I Just Recieved A Replacement For My Reciever And I Am Getting A Message Sm

THE MESSGE SAYS THE SMART CARD IS IN INVALID I HAVE HAD 2 TECHS COME TO MY HOUSE WITH MO RESULTS WHAT CAN I DO.

Current Answers

Answer #1: Posted by TommyFwithDISHNetwork on August 21st, 2012 7:24 AM
This answer was accepted by the poster of the original question.
TommyFwithDISHNetwork

Member since:
December 23rd, 2010

Points: 146,120
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dejavuexpress,

If a new smartcard was just received, chances are we need to activate it to the receiver before it can authorize programming. If it was a whole new receiver, then all we have to do is add the receiver to the account. Can you please send me an email to [email protected] so we can get information about your account to look into this further?


Tommy Faust
DISH Social Media Representative
Sunday-Wednesday 6A-5P MST
[email protected]

Dish Network Knowledge Base Results

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  • Tech Portal : DISH 501/508 : Receiver Information : Receiver Images
    ... agent, Internet, or automated system. Smart Card, easy access Software Version Control Software Version... number range as Auto/EXT or just EXT for External Device. (1) Optical...invalid installation summary has been detected. A loading confirmation option appears when you do not turn off -air signal, which can get...TV Enhancement is an icon or text message box notifying you to the hard ...
  • Satellite Television - Frequently Answered Questions - DISH Network
    ... may not require an update, but I did not require a smart card. Some DISH Network receivers previously did not receive smart cards for the receiver, you will get a message that was successful? If you have that message, please be assured that the smart card for all your card needs to be replaced but if you have a receiver that your channels to slide...
  • Tech Portal : 1000 : Errors & Troubleshooting Error 357
    ... or a local independent retailer for additional assistance. Remove electrical power from the receiver by turning it back on the Smart Card facing into the receiver. Attention 357 Smart Card Replacement 357 This message displays when inserting a yellow Smart Card into the receiver that is currently authorized with the side facing up and the arrow on . Verify that the...

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