My Service Has Been Out Since 4:00 Pm Today 09-13-11. I Called Numerous Times

and only got thru 1 time only to loose the connection before CS answered....What is up with the connection being down and not able to get a CSR???? It is now 6:40 pm Thanks.

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Answer #1: Posted by internetbabs13 on September 13th, 2011 4:45 PM

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internetbabs13

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If your Dish Network-connected TV is claiming total signal loss, then at least take comfort in the fact that you're not alone. While the company hasn't revealed exactly what the problem is, Facebook and Twitter posts indicate a "technical issue" with satellite location 129. The really bad news comes when we learned that bird is responsible for carrying many HD channels and HD locals (check the links below for a list of all channels on 129). Switching over to SD channels will let you watch (if that can really be called watching TV) most content in the short term -- DBSTalk posters advise hitting menu and selecting 1 on your remote to pull up the guide if you're having trouble. If you currently hide standard-def channels, press menu, then 8, then 1 and uncheck the "HD only" box to see the working channels for now. We'll keep checking for any updates on the situation, but for now you're on your own in a 480-line wilderness, so good luck.

[Thanks to everyone who sent this in] DBSTalk Dish Network (Facebook), @DishNetwork (Twitter) 39 Leave A Comment

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