Question posted by edmundsautolorain on June 14th, 2011

Esurance Claims?

I recently repaired a vehicle for someone who has esurance. He told me his check was in the mail so I did the repairs (about 2100 worth) and they he tells me they didn’t send his check because there is a lein on his car. Well long story short I contacted esurance and they agreed to transfer the funds from his claim to my account. It states on the site that the funds were issued as of 6/14/2011. Does that mean they sent them to my bank? There is nothing showing on my bank account yet.  I don't want to release the car to him until I get paid.

Current Answers

Answer #1: Posted by customerservice35591 on June 16th, 2011 8:40 AM
customerservice35591

Member since:
June 16th, 2011

Points: 100
100
points
I am a representative from Esurance. Please contact us at 1-800-378-7262 and choose option 2.  This will take you to our claims department.  They would be more than happy to help you.

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