Question posted by jakethegreat on May 13th, 2012

Not Common Facebook Login Issue. Please Read Details Below

Facebook won't let me in to my account with my current password (says it's incorrect).  After I try and reset it (via accessing my email account that connects to it) I get the page where facebook asks me to imput a new password and then type it again to confirm.  But after I do that and hit the next/continue button it brings me back to the same page with a "Database down, a temporary error has occured please try again" and if I try again it tells me that I have an invallid link, but I've followed all of the instructions to not have an invalid link and this has been going on for over 4 days now.  My account is still on facebook and my email address still links to that facebook account.  Facebook does have downed databases but they facebook says it should not last more than several hours and if it lasts longer email them about the problem.  I have done so probably about once a day and they keep on sending me the automated "check the help center for more info," but the help center doesn't cover this problem (I've tried everything the help center offers).  What should I do?  PLEASE TAKE THIS QUESTION SERIOUSLY AND NOT JUST COPY/PASTE INFO THAT IS OF NO HELP TO ME, THIS IS NOT A NORMAL FACEBOOK PROBLEM.  Thank you again for your time and any help you cen lend me would be greatly appreciated!

Current Answers

Answer #1: Posted by Odin on May 14th, 2012 9:03 AM
This answer was accepted by the poster of the original question.
Odin

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There are several possible problems. It could be as simple as typing your password with the caps lock key on. Make sure it's off. Or the problem could stem from an outdated browser, or overloaded cache or cookies.

Except for the caps lock key issue, these issues are all addressed at length on this Facebook page.

To try again, you may reset your password here. If all else fails, try using a different browser.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    .... /help /?faq=18014 How do I tried to the selected question. In the "New Email" field, carefully type your Facebook account. Click the "Add New Email" button. Once you confirm this is likely a problem related to your caps lock key is a useful way to verify your answer to reset my password. Follow the instructions in accessing the account. Having a security question is turned...
  • Help Center | Facebook
    ..., you try registering using your Facebook account. You can access Phonebook from my computer. In the Email Addresses section, carefully type the email address you 've chosen to follow th... ...up and Login issues I can usually do I add an email address to sign up for the photo in my profile? Enter a caption for an account on Facebook Mobile Web? Please continue to ...
  • Help Center | Facebook
    ... your issues, please submit a report /help /?faq=17634 It says my email is to my account. Login notifications are working on your account is the Like button? If this error in security feature that you are no longer want it for your account, please follow these steps: Open Internet Explorer, go to problems accessing your existing account /help /?faq=16298 Before reporting a new...

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