Question posted by craigahamm on January 12th, 2016
+18 Days Without Service . . .
My home phone service went down due to a storm December 23rd. I've found that ALL my neighbors were back up within days . . . after +18 days my service is still NOT restored. During the following weeks there has not been any major wind, rain or snow that would cause further outages. With no weather outages to keep your crews busy . . . WHY + 3 WEEKS TO RESTORE OUR SERVICE ? Nearly 3 weeks we've been left with NO outside contact in the event of a medical emergency, run our small business or stay in contact with friends and family . . . nearly 3 WEEKS ! Countless calls requesting help, countless "customer service" rep's saying "we can't get out there any earlier". Thank You for absolutely the worst possible service. Craig Hamm Boeing Commercial
Current Answers
Answer #1: Posted by freginold on January 12th, 2016 5:44 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
That sounds horrible. Hopefully they get it fixed soon. In the meantime, you might want to consider filing a complaint with the Better Business Bureau.
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