Question posted by britthere4u on December 11th, 2012
I Need To Cancel My Order Online
I need to cancel my order i had placed online over 2 weeks ago because they still have it on backorder and i have called the customer support group and each time i do i wait 30 minutes and noone answers! Im in need of canceling this item asap!
Current Answers
Answer #1: Posted by bengirlxD on December 11th, 2012 1:23 PM
bengirlxD
Member since:
November 5th, 2012 Points: 6,395,085
Member since:
November 5th, 2012 Points: 6,395,085
Change an Existing Order Return to Help Center
To update an order, visit the Order History page and log-in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options. Depending on where your order is in the processing cycle you may be able to update the credit card information, change the shipping service level or cancel an order.
If the self-service option you need is unavailable, please contact us at [email protected] or call (800) 883-8895. Hours of operation are 8:00 a.m.-9:00 p.m. (CST) Monday through Friday and 8:00 a.m.-8:00 p.m. (CST) Saturday and Sunday. If your order has already been processed it may be too late to make changes. Source(s): http://www.gamestop.com/gs/help/Change_O…
To update an order, visit the Order History page and log-in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options. Depending on where your order is in the processing cycle you may be able to update the credit card information, change the shipping service level or cancel an order.
If the self-service option you need is unavailable, please contact us at [email protected] or call (800) 883-8895. Hours of operation are 8:00 a.m.-9:00 p.m. (CST) Monday through Friday and 8:00 a.m.-8:00 p.m. (CST) Saturday and Sunday. If your order has already been processed it may be too late to make changes. Source(s): http://www.gamestop.com/gs/help/Change_O…
Feel free to resubmit the question if you didn't find it useful.
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