Question posted by kryshana on March 9th, 2011

Simply Forgot Password And Cannot Reset Password.

I have filled out the 'I forgot my password' and 'Account Recovery: Forgot your password', too many times. Would you be able to help me to reset my password?  I created the account on January 1 and have never logged in, at least not after the initial creation of the account. Please, please help me. Shana

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 20th, 2011 4:30 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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Account recovery via SMS

If you forget your password, you can reset it using a recovery code which we send in a text message to your mobile phone. To receive this message, you'll first need to enable account recovery via SMS on your Google Account.

To enable this option:

  1. Sign in to your account.
  2. Click Recovering your password.
  3. Select your country from the drop-down menu and enter your mobile phone number. (Don't worry about the format of the number. Dashes, spaces, and parentheses are optional but will also be accepted.) You may choose to enter your number with or without the country code. Just make sure you enter the right amount of digits.
  4. Click Save.

Note: you can check if this option is available for your mobile carrier.

To send yourself a recovery code via SMS:

  1. Enter your username on the password-assistance page. After completing the word verification, you'll receive confirmation that we've sent a code to your phone. Keep this page open so you can get to the page where you enter your code.
  2. Check your phone for a text message from Google.
  3. Enter your recovery code and click Submit recovery code.
  4. Type your new password.

If you've waited more than 24 hours and still haven't received the code, request the code again by following the above steps. Please note that there's a limit to the number of recovery code requests you can submit in one day

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