Question posted by kryshana on March 9th, 2011
Simply Forgot Password And Cannot Reset Password.
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 20th, 2011 4:30 AM
If you forget your password, you can reset it using a recovery code which we send in a text message to your mobile phone. To receive this message, you'll first need to enable account recovery via SMS on your Google Account.
To enable this option:
- Sign in to your account.
- Click Recovering your password.
- Select your country from the drop-down menu and enter your mobile phone number. (Don't worry about the format of the number. Dashes, spaces, and parentheses are optional but will also be accepted.) You may choose to enter your number with or without the country code. Just make sure you enter the right amount of digits.
- Click Save.
Note: you can check if this option is available for your mobile carrier.
To send yourself a recovery code via SMS:
- Enter your username on the password-assistance page. After completing the word verification, you'll receive confirmation that we've sent a code to your phone. Keep this page open so you can get to the page where you enter your code.
- Check your phone for a text message from Google.
- Enter your recovery code and click Submit recovery code.
- Type your new password.
If you've waited more than 24 hours and still haven't received the code, request the code again by following the above steps. Please note that there's a limit to the number of recovery code requests you can submit in one day
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