Question posted by marlenemattevi on August 22nd, 2012
Have Unauthorizd Chrgs On My Bank Acct...how Can I Talk To Some1 To Help?
I have unauthorized charges on my bank account from google. I do not subscribe to anything "google". How can I talk to someone about this?
Current Answers
Answer #1: Posted by Odin on August 22nd, 2012 3:51 PM
Why would your bank take money from your account on Google's say-so? You need to ask your bank what the basis is for the charges. It's very possibly a scam, and not Google at all.
Sorry to say, Google does not generally offer customer service by phone. (You can try for it at 650-623-4000.)
If they're really Google charges, you can write Google at 1600 Amphitheatre Parkway, Mountain View, CA 94043. A copy of your certified letter will be helpful if you're contesting the charges with your card company or bank.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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