Question posted by israkabeer on December 19th, 2011
My Email As Been Hi-jacked And Is Sending Out Email Ads To My Friend List-what
can I do?? Also now my friend list has been deleted?
Current Answers
Answer #1: Posted by freginold on December 26th, 2011 6:02 AM
There are several things you should do. The first is to change your email password immediately. Then run a virus scan and a malware scan on your computer to hopefully get rid of the malicious software. If neither of those work, you can try a System Restore if you're using a Windows computer.
Then, once you've cleared the virus or malware, contact your email provider to see if they can recover your contact list. If they can, send an email to everyone on the list telling them to disregard any strange emails they may have gotten from you recently.
Once you have the situation taken care of, make sure your anti-virus software, anti-malware software, browser, and operating system are all up to date with the latest patches, definitions, or updates.
Then, once you've cleared the virus or malware, contact your email provider to see if they can recover your contact list. If they can, send an email to everyone on the list telling them to disregard any strange emails they may have gotten from you recently.
Once you have the situation taken care of, make sure your anti-virus software, anti-malware software, browser, and operating system are all up to date with the latest patches, definitions, or updates.
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