Question posted by Lovefreeze1974 on July 2nd, 2020
I Have Over 10,000 On My Green Dot Card,someone Stole My Information I Called Gr
I called and canceled my card they tell me that corporate will call me July 1 they never called, everytime I call they give me the runaround about my money
Current Answers
Answer #1: Posted by ghostgirl on July 2nd, 2020 5:08 AM
ghostgirl
Member since:
July 2nd, 2020 Points: 4,410
Member since:
July 2nd, 2020 Points: 4,410
greendot has cancelled your card correct,
Online Support
If your identity was stolen, please go to: https://secure.greendot.com/customersupport/report-fraud and complete the form
have you done that? also call law authorities an report so you will have proof and records
when a card is reported stolen or lost the card will ( a new card has been requested) the current card will become invalid and the new card can take up to 10 business days. You can get it quicker for a fee
also you can go to greendot.com and go to bottom of page and click on help and it will bring up a chat explain to them.
i hope this helps and hopefully they cancelled the card :)
GhostGirl
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