Green Dot Support

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Most Popular Green Dot Questions

I Need Fax Number Or Direct Email Address To Send A Photo Of My Id
I did my taxes and they blocked new card requesting copy of id. I go to web greendot.com/document an...
Please Use A 10 Digit Number When U People Are Texting A Question Or A Verificat
I am having a really hard time putting a money Pak on my green dot prepaid Visa credit card. I follo...
How To Talk To A Human?
How to talk to a human?
Cancellation And Reimbursement
How do I cancel my Walmart Green Dot Money Card? And how do I get a full refund of my money?
Trying To Register My Son's Card And It Keeps Saying Personal Information Is Wro
I only have entered the card information no personal information and it won't let me register my son...

Most Recent Green Dot Answers

I Would Like To Know How To Get My Green Dot Account Unlocked? I Ha E Called Cus
If your Green Dot account has been locked, there are a few steps you can take to try to unlock it:Co...
Can't Activate Card. Keeps Kicking Me Off.
If you can't activate your Green Dot card, you should contact customer service at (866) 795-7597. Ho...
I Have 5 Dollars From Other Greendot Can It Get Transferred To My New Card.
https://www.greendot.com/banking-services/send-moneyhttps://www.greendot.com/help/sending-receiving-...
Deposit
Why did the IRS send me a refund check instead of direct deposit?Why am I receiving a paper check? T...
Does Green Dot Automatically Put My Cash Back Money On My Card On The Due Date
Refund checks take 7-14 days to arrive after we complete our review of your case. In some cases, Gre...

All Green Dot Questions

This page is limited to 15 results. [ View all Green Dot questions >> ]
Can't Activate Card. Keeps Kicking Me Off.
(Posted by hurleygirl59 1 year ago)
Deposit
if i have a negative balance, can a refund check from the irs be direct deposited into my account
(Posted by vinman241 2 years ago)
Password Reset
(Posted by jamesrnoxon2 3 years ago)
My Check Was Suppose To Be On My Card Today And It's Not
(Posted by shirleystephanie49 3 years ago)
How Can I Get A Temporary Card Because I Have Lost My Card
Is there any way I can use a temporary card to use my account from greendot
(Posted by jonathanhinkle65 3 years ago)
What Is The Max Direct Deposit I Can Receive On Greendot Account?
what is the max direct deposit i can receive on greendot account?
(Posted by csndrmlls 3 years ago)
Can't Validate
(Posted by maffeith 3 years ago)
I Have Over 10,000 On My Green Dot Card,someone Stole My Information I Called Gr
I called and canceled my card they tell me that corporate will call me July 1 they never called, eve...
(Posted by Lovefreeze1974 3 years ago)
Activate Card
Says you can't verify my identity,, what can I do to get this fixed
(Posted by noochjessica1234 3 years ago)
I Need Help To Un Block Card
(Posted by edwardstehling1 3 years ago)
I Received A Verification Code By Text I Didn't Ask For. Need Human Being
I need to speak to an actual living, breathing person to determine why I received this code and whet...
(Posted by hemigirl562 4 years ago)
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