Accessibility Of Customer Service Reps To Resolve Billing Issues

You apparently have found the number, so I don't need to look it up for you. Your question is why does Hertz make it so difficult to find. The best answer is shortsighted policy on the part of the company. Some companies see themselves saving money by reducing wages to customer service reps, when those reps are less accessible. The policy in my view is shortsighted because of antagonism engendered in customers (and potential customers) like you.

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