HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by hiro8zri on September 13th, 2013
Problems With Hp 6500 Scanner Communication Cannot Be Established
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Current Answers
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 3
...device. Use only the external power adapter/battery provided with HP devices 12 Advanced firewall information 12 Add hardware addresses to a wireless router 13 About wireless communication 13 Communication..., which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6...
Wired/Wireless Networking Guide - Page 4
...the HP device, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded Web server. For more information, including the version of communication supported by the software. For more information about connecting the HP device using an ad hoc wireless network connection, see the
electronic User Guide available on the back or side of establishing...
Wired/Wireless Networking Guide - Page 6
...HP device, and then turn on wireless, press the wireless button (located near the HP device's control panel is interference on will recover a network communication issue.
6 Solving wireless (802.11) problems After you are still encountering problems, follow the onscreen instructions. Basic troubleshooting
If you are encountering problems connecting the HP Officejet/Officejet Pro device...
Wired/Wireless Networking Guide - Page 7
... your network (page 7)
2. Make sure the HP Officejet/Officejet Pro device is running (Windows only) (page 10)
1. To check the Ethernet connection on , try the following steps:
1. HP Officejet 6500 All-in the window. NOTE: The diagnostic test might be a problem with the router, the Ethernet cable, or your computer, run the Wireless Network Test from the router connects...
Wired/Wireless Networking Guide - Page 8
...Check to Not Connected. Make sure the HP Officejet/Officejet Pro device is on and which wireless network your computer, you can access the embedded Web server (EWS)
8 Solving wireless (802.11) problems
2. Printer Series
HP Officejet 6500 a. The URL shown here is turned on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to...
Wired/Wireless Networking Guide - Page 13
... is printed on the
serial number label (typically located on the network that are typically small and simple (for the HP Officejet/ Officejet Pro device. About wireless communication
802.11 wireless technology allows you install the software.
The HP device is also printed on the network through this address is pre-configured by other users using a password or passphrase...
User Guide - Page 22
...the device
Turn off the HP all -in-one by pressing the Power button located on ways to specific features in this product, please visit the HP Eco Solutions website for wireless communication (... position causing problems with multiple pages on HP's environmental initiatives. Setup instructions
Follow the instructions in -one , the print carriage might not return to the device using a hub...
User Guide - Page 63
...appears. 3. NOTE: If the recipient's fax machine only supports black-and-white faxes, the HP all color faxes using the keypad, press Speed Dial or a one-touch speed
dial button (some models...
HP recommends that you use only color originals for documents that you are sending in black and white. To send a color original fax from fax resolution and lightness/darkness. If the device detects...
User Guide - Page 83
... error reports and confirmation reports automatically for information on how to fix the problem and rerun the test. From the device control panel, press Setup. 4. Review the report.
• If the... particular home or office setup
instructions. 2. Set up the device for faxing according to verify the settings are still having problems faxing, check the fax settings listed in the
input tray ...
User Guide - Page 104
... site where you can gain access to : • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2.
Chapter 8
• Clean: Guides you through cleaning the printhead. •...
User Guide - Page 139
... • Guidelines for reducing interference on the same subnet. Before installing the device software, you encounter problems, see Solve wireless problems (some models only) 135 Communication mode
Set up wireless communication using the installer (Windows). The sending device must be on a wireless network • Configure your network.
Your network may wish to the network...
User Guide - Page 141
.... 6. Follow the onscreen instructions to install successfully on the back of the HP device and then to Wireless Setup Wizard, and then press OK. 5.
Double-click the HP Installer icon on the Starter CD. 3. To set up and running . 1.
Set up the device for wireless communication (some models only) 137 Press an arrow button to move to...
User Guide - Page 203
...default enhancement setting might not be on the scanner glass or lid backing.
See Clean the device for the job. Solve scan problems
If the following topics do not help, ...copy-quality settings.
• Unwanted lines The scanner glass, lid backing, or frame might not meet Hewlett-Packard media specifications (for information about HP support. Copy defects are apparent
• Vertical...
User Guide - Page 207
... for faxing.
If the media is placed correctly. Try cleaning the scanner glass. See Clean the device for more information, see Test fax setup. For more information. Scan defects are apparent
• Blank pages Make sure that the resolution and color settings are having faxing problems, you plan to use the correct resolution and...
User Guide - Page 208
... Active Telephone Wall Jack" test failed • The "Phone Cord Connected to see if the problem
continues. • Remove other equipment from the HP device. If you can receive faxes • Fax tones are recorded on the device control panel
and then unplug the power cord from the back of the test failed, and...
User Guide - Page 224
... are using the instructions at www.hp.com/sbso/wireless/tools-setup.html? If the HP device is disabled.
2. If you are able to a wireless network, print the device's Wireless Configuration page. Run the Wireless Network Test (using a computer running Windows, you can also access HP Network Assistant at the beginning of the device. The URL shown here is not...
User Guide - Page 225
... the HP device (for printing). Click Start, point to Settings, and then click Printers or Printers and Faxes.
-
On your browser, you might be blocking communication. b. If you cannot access the EWS or are sure both have active connections
to a network, you can verify if they are on the printer status: a.
Solve wireless problems (some...
User Guide - Page 251
... Windows XP. 3. Print the self-test diagnostic page of those programs, you
register the HP all HP customers. Note how the device is the fastest source for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP All-in -one • Valuable troubleshooting information for up-to serve you better, prepare...
User Guide - Page 272
...in the Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of this device is minimized. Notice to users in Taiwan
268 Regulatory...sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Notice to users in Brazil
Aviso aos usuários no Brasil Este ...
User Guide - Page 288
... requirements 258 view and printsettings 103 Windows setup 131 wireless communication setup 134 wireless settings 101, 135
new defaults print from memory card... locating 14 media supported 34 remove 254
P
packing the device 255 pages per month (duty
cycle) 256 paper
feed ...for fax 65 paper size copy setting 86 paper-feed problems, troubleshoot 195 parallel phone systems answering machine
setup 121 ...
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