HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by BrenCal on October 31st, 2013
Officejet 8500 Will Not Connect To Network
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Current Answers
Answer #1: Posted by DreadPirateRoberts on December 18th, 2013 11:23 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
Setting up your wireless printer
https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer
Setting up a basic home network
http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html
Drivers, Software & Firmware for HP Install Network Printer Wizard
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150
Troubleshooting network issues
http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html
Setting up Airprint for Apple devices
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 4
... wireless setup cable until prompted by the HP device, see "Connect the HP Officejet/ Officejet Pro device using an ad hoc wireless network connection" on the back or side of establishing a wireless connection might be available for your wireless router, the router manufacturer, or the person who set up the HP Officejet/Officejet Pro device to use a wireless router, you must have the...
Wired/Wireless Networking Guide - Page 8
... more detailed information about your router. Follow the steps described in the window.
Make sure the HP Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is actively connected to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of this section to find out if...
Wireless-Getting Started Guide - Page 8
...cannot access the EWS and are using the HP device over the network. Make sure the HP Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to the network, and communications have been established.
Check to see if your AirPort connection, click System Preferences in this section) and follow...
User Guide - Page 55
... topics:
• Scan an original to a computer (direct connection) • Scan an original to a computer (network connection) • Scan an original to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your device to scan from the device control panel.
For information about how to lose...
User Guide - Page 56
... an original to the front USB port. Press the arrow keys to select the shortcut that you used this menu.
• If your device is currently attached to a computer (network connection)
Use the following steps if your computer, the SCAN menu appears.
52
Scan You also have scanned. When the scan is directly...
User Guide - Page 81
...is turned on the line until the fax transmission is connected to continue speaking with the recipient before sending your dialing.
If the device detects an original loaded in a conversation before sending ... Fax, and then press START FAX Black or START FAX Color again.
Load your originals.
You must use the keypad on the device.
When you to respond to dial a number from the...
User Guide - Page 84
...Lighter / Darker settings for Busy Redial and No Answer Redial. To send a color original fax from the device.
Press OK to the number you use group speed dial entries to send faxes... dialed. 4. Press START FAX Black. When a connection is busy or not answering, the device follows the settings for documents that you entered. If a connection cannot be made , it determines that the fax...
User Guide - Page 88
... 8
You can receive faxes manually from a phone that is directly connected to the device (on the 2-EXT port) or that is on the same phone line, but not directly connected to receive a fax. When Backup Fax Reception is silent during fax transmission. b. Press START FAX Black or START FAX Color on the device control panel.
User Guide - Page 139
...you might not be able to the fax/phone port of the device. NOTE: Some ISDN systems allow you might have problems when connected to fax successfully.
For example, you do the following: •... a PBX or an ISDN converter/terminal adaptor, connect the
device to the port that is designated for fax and phone use the supplied cord to connect from the phone cords you are using either a...
User Guide - Page 143
...successfully.
If you do not use the supplied cord to connect from the phone cords you encounter problems setting up the device with optional equipment, contact your local service provider or vendor ...be available to respond in person to incoming fax calls, or the device cannot receive faxes. You might need to connect the supplied phone cord to the adapter provided for your country/region. ...
User Guide - Page 150
... you also have an answering machine that answers voice calls at this section. When the phone rings, the device automatically answers after the number of the device. Connect the DSL filter to the wall jack. 7. The device begins emitting fax reception tones to the parallel splitter. 6.
Run a fax test. Case I: Shared voice/fax line...
User Guide - Page 151
..., your answering machine answers after a low number of rings you encounter problems setting up the device with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the device to the maximum number of
rings supported by country/ region.) 8. If you have a built-in...
User Guide - Page 153
... faxing for your country/region. 5
Answering machine
6
Computer with modem
7
Use the phone cord supplied in the box with the device to connect to
the "1-LINE" port
You might need to connect the supplied phone cord to the adapter provided for your country/region. To set to receive faxes to the port labeled...
User Guide - Page 158
..., if you have administrator privileges to the same computer with the easiest setup experience. This section contains the following topics: • Direct connection • Network connection
Direct connection
You can connect additional devices to install a printer driver on the computer system to your computer using a USB cable. In addition, you install the software. When setting...
User Guide - Page 160
... computers (clients). Only the printing function is shared by other computers using a simple form of connection offers the ability to manage the device by connecting it a share name.
Network connection
If the device has network capability, it can also share the device with the newest operating system as the server.
Click Start, point to run the installation program...
User Guide - Page 164
To install the printer driver on a locally shared network
Install the software for network or direct connection
To install the software for network or direct connection • Share the device on Windows Vista 1. Right-click on the device you can use the device on the network must install the device software on a network. This section contains the following topics: • Install the...
User Guide - Page 166
... off wireless communication • Configure your firewall to work with HP devices • Change the connection method • Guidelines for ensuring wireless network security
Understand 802.11 wireless network settings
Network name (SSID)
By default, the device looks for the network's wireless access point (WAP) or the computer's network card.
• Find out the type of encryption your...
User Guide - Page 171
...configuration
page, see Understand the network configuration page. 2. Other guidelines To keep the wireless network secure, follow these guidelines: • Use a password with a list of MAC addresses (also called "hardware addresses") of devices that are accessing over the Internet. • To avoid accidentally connecting to non-preferred networks. 4. You can use random strings composed...
User Guide - Page 229
... wireless troubleshooting
If you still are still unable to connect to a wireless access point (WAP)
Solve wireless problems 225
Sometimes, turning off the router, HP device, and your HP device to connect, turn them back on will include recommendations that the HP device is connected to your network • Check to see if the firewall software is...
User Guide - Page 231
... disabled.
2. Check to see Understand the network configuration page.
▲ After the page has been printed, check the Network Status and URL:
Network Status URL
• If the Network Status is Ready, the HP device is actively connected to a network.
• If the Network Status is Offline, the HP device is not connected to a network. In the address box, type the...
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