HP Color LaserJet 9500 Support Question
HP Color LaserJet 9500 Support Question
Find answers below for this question about HP Color LaserJet 9500.Need a HP Color LaserJet 9500 manual? We have 22 online manuals for this item!
Question posted by cluscrayz on December 8th, 2013
Cannot Reset Supplies In Hp Laserjet 9500
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Related HP Color LaserJet 9500 Manual Pages
HP Color LaserJet 9500nand 9500hdn - User Guide - Page 52
... optimal performance with the HP color LaserJet 9500 series.
50 Chapter 4 - For more information, see the online user reference guide.
• For best results, use with HP printers. HP print cartridges
HP-brand media and print cartridges have been designed and part numbers
to improve print quality
Task
More information
• Make sure that the supplies are installed correctly...
Service Manual - Page 35
... work well with the HP color LaserJet 9500 series printers.
Recommended media
Recommended media
HP High Gloss Laser Paper
letter (Q2419A) 11 by 17 (tabloid) (Q2420A) A4 (Q2421A) A3 (Q2422A)
HP Premium Cover Paper
letter (Q2413A) A4 (Q2414A)
Type HP HEAVY GLOSSY
CARDSTOCK >164 g/m2
HP Color Laser Paper
letter (HPL245R) 11 by 17 (tabloid) (HPL2417)
PLAIN
HP Color Laser Paper 105 g/m2 (28...
Service Manual - Page 76
... job can lose buffered page data or printer configuration settings when you are stored on the HP Jetdirect print server (if installed). If POWERSAVE is installed.
Resets submenu
Item
Explanation
RESTORE FACTORY SETTINGS
This item restores most of the factory (default) settings.
RESET SUPPLIES
This item notifies the printer that the post charger is ON. Only...
Service Manual - Page 7
... Dual-beam method 161 Laser control 162 Scanner-motor control 166 Color-plane registration calibration control 167
Image formation system 170 Electrophotographic process 170 Image stabilization control 178
Paper-path system 181 Pickup/feed unit 183
Jam detection 190 Tray 4 for the HP LaserJet 9500 Series printer 192
Tray 4 driver PCB 192 Power supply 192 Sequence of...
Service Manual - Page 11
... views 34 Figure 9. HP color LaserJet 9500mfp dimensions 35 Figure 10. Sample seams 41 Figure 11. Control panel layout 60 Figure 15. Power-on block diagram 122 Figure 21. Wiring diagram (4 of figures ix Connector locations for the HP LaserJet 9500 Series printer (2 of 4 141 Figure 31. High-voltage power supply circuit 150 Figure 38. Laser control 162 Figure...
Service Manual - Page 20
...HP LaserJet 9500 Series printer 431 Table 78. Parts that are unique to feed direction 375 Table 59. Hardware table 198 Table 51. Repeating print-quality defect dimensions 365 Table 55. Primary color...9 495 Table 95. Paper-path jam sensors 404 Table 74. Color plane misregistration 386 Table 63. Kits and supplies 479 Table 85. Possible causes 386 Table 64. Poorly fused image...
Service Manual - Page 41
... available through your print job.
Set the type at www.hpshopping.com or from your local office supplies retailer. z They work well with the HP color LaserJet 9500 series printers.
Use these criteria: z They have proven to be of the HP-brand media is designed specifically for use with the product's settings. Characteristics
120 g/m2 (32-lb...
Service Manual - Page 62
...printer is switched off or is the new default. z Backs up to four lines of text, supplies-status indicators, and printer...value.
60 3 Product configuration
ENWW HP color LaserJet 9500 Series printer control panel features
Feature or key...RESETS menu). See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for that item. The printer...
Service Manual - Page 82
... (default) settings. You can result in the printer, while CANCEL JOB (the STOP button on the HP Jetdirect print server (if installed).
Only supplies that a new supply kit is cleaned. Reset the printer only under the following circumstances: z you want to restore the printer default settings z communications between the printer and computer has been interrupted z you select...
Service Manual - Page 102
...and the count is reset at or before 50,000 pages of the HP color LaserJet 9500mfp, see your HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/ 9040mfp/...HP color LaserJet 9500 Series printer and the 9500mfp is used to refer to be replaced after every 200,000 pages of the term. The cleaning kit will need to both the HP LaserJet 9500 Series printer models and the HP LaserJet...
Service Manual - Page 121
... system 160 Dual-beam method 161 Laser control 162 Scanner-motor control 166
Image formation system 170 Electrophotographic process 170 Image stabilization control 178
Paper-path system 181 Pickup/feed unit 183
Jam detection 190
Tray 4 for the HP LaserJet 9500 Series printer 192 Tray 4 driver PCB 192 Power supply 192 Sequence of operation 193 Pickup...
Service Manual - Page 194
... used for the HP color LaserJet 9500hdn printer. Figure 71. Tray 4 driver PCB
A driver PCB in chapter 7.
192 Chapter 5 Theory of operation
ENWW
This switch is a 2000-sheet feeder that picks up and feeds media into the printer.
Tray 4 block diagram (LJ 9500hdn)
Power supply
Tray 4 employs a remote switch method for the HP LaserJet 9500 Series printer
Note
The MFP...
Service Manual - Page 433
... appear on the gas gauge of the supply or supplies with the error.
Numerical error messages for the HP LaserJet 9500 Series printer
Message
Explanation
Recommended action
10.XX.YY SUPPLIES
z
ERROR
Note
Replacing the image drum
might be reported as a NON HP SUPPLY.
When the error corresponding to a single supply. Replace the indicated supply.
Replace the DC controller PCA...
Service Manual - Page 447
... check it cool for 10 minutes, and then turn the printer on page 282. Turn the printer off, let it for damage. See "Low-voltage power supply" on again to continue. See "DC controller" on the DC controller PCA.
Check for the HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
50.X
z A fuser error occurred. Check...
Service Manual - Page 453
...turn the printer on again to clear the error.
2 Check the indicated image drum for damaged high-voltage contacts, and check the contacts for continuity to the high-voltage power supply.
3 ... and check the belt for the HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
54.XX PRINTER ERROR (continued)
10 Replace the density/color registration sensor assembly.
Service Manual - Page 455
.... Check the indicated fan, and check for the HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
56.X PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
57.X0 PRINTER ERROR
z A temporary printer error occurred. 1 2 3
4
5
6
z The printer detects that a fan motor 1 has failed. Replace the fan if voltage is supplied to the X error: 1: J3078 and J820 on the...
Service Manual - Page 456
... error messages for the HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
58.X0 PRINTER ERROR alternates with TO CONTINUE CYCLE POWER
z A printer error occurred where a 1 memory tag CPU error was detected
z Cycle power to continue.
2 X description:
1 = N/A
2 = air temperature sensor
3 = CPU
3
4 = power supply
4
5 6
Turn the printer off, and then turn...
Service Manual - Page 460
....
9 Check the color-appropriate connectors:
•...connector J1 on the lowvoltage power supply, J210 and J202 on the high-voltage power supply, J608 and J612 on the ...HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
59.XY PRINTER ERROR alternates with
TO CONTINUE CYCLE POWER (continued)
z Developer motor errors
1 Turn the printer off, and then turn the printer...
Service Manual - Page 461
...blade/toner collection bottle.
5 Check connector J1 on the lowvoltage power supply, J210 and J202 on the high-voltage power supply, J608 and J612 on the P driver PCA, and J806 on... linkages from the control panel to check the ITB for the HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
59.XY PRINTER ERROR alternates with the 59.XY error.
Turn the fly wheel...
Service Manual - Page 463
... 7 Troubleshooting 461
See "Pickup unit" on page 97 in the stapler unit correctly.
Check the connectors for the HP LaserJet 9500 Series printer (continued)
Message
Explanation
Recommended action
60.X PRINTER ERROR
z The tray number specified by performing a mechanical test. Replace the whole unit. Perform a cold reset.
See "Formatter PCB" on again to the home position.
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