HP Deskjet 3000 Support Question
HP Deskjet 3000 Support Question
Find answers below for this question about HP Deskjet 3000 - Printer - J310.Need a HP Deskjet 3000 manual? We have 3 online manuals for this item!
Question posted by Julzx5 on February 28th, 2012
Print Cartridge Problems!
I have just replaced the tri/ color ink cartridge , but know its saying print cartridge problem, I've tried everthing
Current Answers
Related HP Deskjet 3000 Manual Pages
Reference Guide - Page 1
Printed in [French]
Printed in [Spanish]
Printed in [English]
EN ES FR
HP DESKJET 3000 PRINTER J310 SERIES
Start by following the setup instructions in the Setup Guide. Black Cartridge
61
Tri-color Cartridge
61
www.hp.com/support
English
*CH393-90016* *CH393-90016*
CH393-90016
© 2010 Hewlett-Packard Development Company, L.P.
Reference Guide - Page 2
...Wireless 5
6
!
9
8
7
1
On button and light: Turns the product on the printer display.
8
Cartridge lights: Indicate low ink or a print cartridge problem.
9
Attention light: Indicates that there is a paper jam, the printer is still
used. Use Selection buttons to print.
4
Wireless button: Shows wireless menu on printer display. Returns you want
to select the form that requires...
Reference Guide - Page 4
..., which keeps print nozzles clear and ink flowing smoothly. To find the European Union Regulatory Notice statement and compliance information, go to www.hp.com/support to open and then select ReadMe in a number of the software CD. Windows:
Find electronic Help After software installation, click Start > All Programs > HP > HP Deskjet 3000 J310 series...
Reference Guide - Page 6
...printer has been idle, you
may need to follow the prompts to correct the problem, and then try the following troubleshooting steps. If the device is unable to join your network, check for each computer that might help you will see the IP address (for only Windows Internet Explorer and is using encryption). Try... From the printer display, select Print Reports to print the network...
Reference Guide - Page 7
... before . -- A security software suite can 't print to the printer even though you will recover a network communication issue.
•• If the previous step does not solve the problem and you may provide options to the electronic Help: Start > Programs or All Programs > HP > HP Deskjet 3000 J310 series > Help. The printer cannot be found over the home...
Reference Guide - Page 8
...provided or supported by HP. HP shall have other problems, including those defects that this Warranty Statement is ...printer failure or damage is depleted or the "end of warranty" date printed on your country.
HP printer limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer replaceable...
Setup Guide - Page 8
... in [Country]
© 2010 Hewlett-Packard Development Company, L.P.
*CB730-90016* *CB730-90016*
XXXXX-XXXXX
English
EN EN EN HP DESKJET 3000 PRINTER J310 SERIES
Start by registering at http://www.register.hp.com.
Black Cartridge
61
Tri-color Cartridge
61
www.hp.com/support
www.hp.com/support
Si no dispone de una unidad de CD/DVD, visite...
User Guide - Page 3
......11 Quick Forms...12 Tips for print success...12 5 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Replace the cartridges...25 Use single-cartridge mode...27 Cartridge warranty information 27 6 Connectivity Add the HP Printer to a network 29 Tips for setting up and using a networked printer 31 7 Solve a problem Improve print quality...33 Clear a paper jam...35...
User Guide - Page 8
... buton to select menu items on the printer display. 8 Cartridge light: Indicates low ink or a print cartridge problem. 9 Attention light: Indicates that you to know the HP Printer
Wireless
5
6
!
9
8
7
1 On button and light: Turns the product on printer display. Returns you want to print. 4 Wireless button: Shows wireless menu on printer display. 5 Wireless light: Signals if there is...
User Guide - Page 9
... a defective
The printer is a paper jam. Then select OK on
Close cartridge door. Replace the cartridge when print quality is open. See Identify a defective cartridge to continue.
One or both cartridge lights are on One or both cartridge lights are fast blinking
The indicated cartridge is low on the cartridges. Remove the pink tape if still on ink. Insert cartridges if missing...
User Guide - Page 10
.... If connection cannot be established. Chapter 2 (continued) Behavior
Wireless Status Light
Light behavior Off
Blinking
Fast blinking On
Solution
If the problem persists, contact HP support.
Indicates printer is within range of wireless signal. Get to know the HP Printer
8
Get to enable wireless printing and access wireless menu on printer display. Press wireless button to...
User Guide - Page 15
... just one side.
If you believe you receive a low-ink warning message, consider having a replacement cartridge available to
help you easily produce great results, time after time. You do not need to replace the cartridges until print quality becomes unacceptable.
• You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000...
User Guide - Page 25
... Estimated Ink Levels. Work with cartridges
5 Work with cartridges
• Check the estimated ink levels • Order ink supplies • Replace the cartridges • Use single-cartridge mode • Cartridge warranty information
Check the estimated ink levels
You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310...
User Guide - Page 26
... 5
Order ink supplies
Before ordering cartridges, locate the correct cartridge number.
The cartridge number is not available in all countries/regions. In the Printer Software, click Shop For Supplies Online. Click the HP Printer desktop icon to help you can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series...
User Guide - Page 29
... from the computer.
Align cartridges. NOTE: When the HP Printer operates in single-cartridge mode, a message is used in the HP Printer to operate the HP Printer with cartridges
5. This warranty does not cover HP ink products that the print cartridge is installed.
Related topics Replace the cartridges
Cartridge warranty information
The HP cartridge warranty is applicable when the...
User Guide - Page 35
...prompts you to determine if the cartridges are seeing
Solve a problem
Improve print quality
33 Click Align Ink Cartridges tab. In the Printer Software, click Printer Actions and then click Maintenence
Tasks to go online for more information, see Check the estimated ink levels. c. If you print a document after installing a new cartridge. If the print cartridges are using genuine HP...
User Guide - Page 41
...print again. Identify a defective cartridge
If both cartridges may still have tape on , both the tri-color and black cartridge lights are blinking, and the power light is clear but jobs are installed. To clear the print queue
NOTE: HP provides a Printer...both cartridges, and that both cartridge
Solve a problem
Identify a defective cartridge
39 If both cartridges are still failing to print,...
User Guide - Page 44
... area for information about support options. xxxxx
xx HP Ink
Cartridge
• Serial number (located on the back or ... support phone number for the HP Printer at an additional cost. Solve a problem
42
Solve a problem Chapter 7
Placing a call Call... • Product name (HP Deskjet 3000 J310 series) • Model number (located inside the cartridge door)
Product No. Additional warranty...
User Guide - Page 48
... imaging equipment marked with the ENERGY STAR® logo is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of its most popular products. The HP Inkjet Supplies Recycling Program is qualified to protecting the environment. Technical information
Chapter 8 conserves resources by reselling ...
User Guide - Page 50
... and hazardous substance table
Technical information
Regulatory notices
The HP Printer meets product requirements from regulatory agencies in your product is ... Number for users in Japan • Notice to users in Japan about the power cord • HP Deskjet 3000 J310 series declaration of the European Parliament and the Council). Chapter 8
1907/2006 of conformity • European Union...
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