HP LaserJet Enterprise 500 Support Question
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Question posted by Marfilg on November 29th, 2013
Hp Laserjet Enterprise 600 Printer M601 Series Wont Print From Tray2
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Related HP LaserJet Enterprise 500 Manual Pages
HP Color LaserJet Enterprise 500 Color M551, 600/M601/M602/M603 and CP5525 Printer Series - Secure Volatile Storage, Software En - Page 4
![](/manualimages/b/p/hewlettpackard-laserjet-enterprise-500-hp-color-laserjet-enterprise-500-color-m551-600m601m602m603-cp5525-printer-series-secure-volatile-storage-software-encryption-customer-data-624a0e1_4_3233.png)
![](/manualimages/b/p/hewlettpackard-laserjet-enterprise-500-hp-color-laserjet-enterprise-500-color-m551-600m601m602m603-cp5525-printer-series-secure-volatile-storage-software-encryption-customer-data-624a0e1_4_3233.png)
...8226; HP LaserJet Enterprise 500 color M551n,dn
Implemented with CPE 11.3 firmware: • HP Color LaserJet Enterprise CP5525n,dn (Firmware version TBD)
© 2011 Hewlett-Packard Development Company, L.P. M602n,dn; The information contained herein is subject to change without notice. DEVICE LIST
The following devices implement the Secure Volatile Storage: • HP LaserJet Enterprise 600...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 27
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![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_27_3ecd.png)
... supported by this printer. ENWW
Windows printing-system software
11 NOTE: For additional information about installing the printing-system software, see the HP LaserJet Enterprise 500 color M551 Install Notes on the HP LaserJet Enterprise 500 color M551 printing-system software CD. Operating systems supported for the print drivers HP PCL 6 discrete, HP UPD PCL 5, HP PD PCL 6, HP UPD PS, and...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 28
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_28_45b3.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_28_45b3.png)
... download at the following Web site:
www.hp.com/go /lj500colorM551_software
If you are using an HP print driver in a Windows environment, follow these steps to find driver-version information:
1. NOTE: For a list of HP LaserJet Enterprise 500 color M551 print drivers, updated HP printing-system software, and product-support information, go to printer-driver version numbers varies, depending on...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 31
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_31_f92d.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_31_f92d.png)
...Server 2008, click the Start button, click the Settings item, and then open the Printers and Faxes item.
2.
If bidirectional-communication software has been installed previously, EAC is...been installed, EAC installs bidirectionalcommunication software that displays on the print-driver tabs, instead of the HP LaserJet Enterprise 500 color M551 product since installation, the driver can be ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 40
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_40_69df.png)
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..., see the following table shows various tools that you to set color printing restrictions and view a log of color printing use in network-connected products. Advanced color use
Restrict color printing
The HP LaserJet Enterprise 500 color M551 has the ability to monitor and control color print-job use to change product settings, including color access control settings.
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 43
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![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_43_f4e0.png)
... bit
ENWW
Introduction
27 If you are installing through the Add Printer Wizard, the files are supported, and software is running a 64-bit Windows operating system, you must install the corresponding 64-bit print driver. 2 Install Windows software and utilities
Introduction
The HP LaserJet Enterprise 500 color M551 product comes with software and installers for Windows...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 46
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_46_f183.png)
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... click the Programs option. The user must be installed during the printing-system software installation:
● HP LaserJet Enterprise 500 color M551 PCL 6 print driver
● HP LaserJet Enterprise 500 color M551 User Guide
● UnInstall utility
For all of the supported platforms, each install option presents a series of Windows Installer is prior to version 3.1, a dialog box appears...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 47
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_47_a449.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_47_a449.png)
... installation types for Windows
The product printing-system software can be installed in the following ways: ● HP LaserJet Enterprise 500 color M551 printing-system installer (Recommended) ●...cable during installation of dialog boxes appears during the installation process. A series of the product printing-system software in the Windows XP Professional installation sequence. NOTE: A...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 56
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_56_a985.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_56_a985.png)
... Windows Add or Remove Programs feature on page 47. Click the HP LaserJet Enterprise 500 color M551 item, and then click the Uninstall item. Uninstall software
NOTE: If the print driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the print driver by using the Server Properties feature on page 45. Figure...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 65
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_65_0312.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_65_0312.png)
When you can select the paper input tray from any of the HP LaserJet Enterprise 500 color M551 PCL 6 Print Driver for, Windows XP (32-bit), Windows Server 2003 (32-bit), Windows Server 2008 (32-bit and 64-bit), Windows Vista (32-bit and 64-...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 67
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_67_cf6c.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_67_cf6c.png)
... program controls. Gain access to the same set
The HP LaserJet Enterprise 500 color M551 product Printing Preferences tabs contain options for formatting documents for Windows
51 Printing Preferences tab set of driver tabs that the software program controls.
● In Windows Vista, click Start, select Settings, select Printers, right-click the device name, and then click...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 73
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_73_9436.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_73_9436.png)
... (some data is equipped with an automatic duplexing unit, the base model (HP LaserJet Enterprise color M551n) does not support this option eliminates the need to load paper either...Print All Text as Black
The feature is lost ).
● Alternative Letterhead Mode
When selected, this option. This option forces the software to bitmap soft fonts before downloading. Printer Features
The Printer...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 84
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_84_4e11.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_84_4e11.png)
... the source tray to use for printing a document.
For information about paper sources, see Paper attributes and commands on the product:
● Automatically Select
● Printer auto select
● Manual Feed in ). Clicking More opens the Type is: dialog box. When this setting is selected, the HP LaserJet Enterprise 500 color M551 uses the source tray...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 106
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_106_d020.png)
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...features for the Printer Hard Disk under Installable Options, and then select Installed in the drop-down menu.
6. If bidirectional communication is enabled in the HP LaserJet Enterprise 500 color M551 product ...jobstorage feature, follow these steps:
NOTE: The Job Storage tab is enabled on the Printing Preferences tab set. Right-click the product name.
3. The Job Storage tab appears ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 108
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_108_186e.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_108_186e.png)
... Private/Secure ● User Name ● Job Name ● Job Notification Options ● Use job-storage features when printing
Status group box
The unlabeled group box on the Job Storage tab. The HP LaserJet Enterprise 500 color M551 printer offers the following Job Storage Mode options: ● Off ● Proof and Hold ● Personal Job ●...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 127
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_127_f6a6.png)
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... the Device Settings tab. 5. The fonts are
installed appear in Windows 7 and Server 2008 click
Printer Properties. 4. Select the fonts that you can install and configure in a supported environment, update this section. The HP LaserJet Enterprise 500 color M551 product has printing options that are removed. 8. In Windows Vista, Server 2003 and XP click Properties, in...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 128
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_128_1bc7.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_128_1bc7.png)
..., and might show the default setting for 2-Sided Printing)
The duplexing unit comes installed on the product. NOTE: The HP LaserJet Enterprise 500 color M551 product supports smart duplexing. The product uses the smart duplexing feature to Off after the changes are enabled in the Automatic Configuration setting. Printer Hard Disk
When this option displays a small...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 129
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_129_e83b.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_129_e83b.png)
... independent but closely related functions. The HP LaserJet Enterprise 500 color M551 supports the transmit-once mopying feature when the Mopier Mode: setting on the Device Settings tab is available for each collated copy.
Mopying, the ability to send original print jobs to the product, is disabled by the print driver. Collating can be listed under...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 133
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_133_4322.png)
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...the Mac driver version ● Supported operating systems for Mac OS X ● Printing-system software ● Mac OS X installation instructions ● Remove software from Mac operating systems ● HP Printer Utility for Apple, Inc. 4 Mac OS X software and utilities
Introduction
The HP LaserJet Enterprise 500 color M551 comes with software and installers for Mac
ENWW
Introduction 117
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 136
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_136_ab80.png)
![](/manualimages/m/9/hewlettpackard-laserjet-enterprise-500-hp-laserjet-enterprise-500-color-m551-software-technical-reference-0c3b67a_136_ab80.png)
...viewed through a browser or in the driver.
Use the HP LaserJet Utility to Apple's print driver. Use the HP EWS to product features, such as number of copies, duplexing...not support OS X v10.7
PDEs
Printer Dialog Extensions (PDEs) are available for Macintosh operating systems no longer includes a font installer.
The HP LaserJet Enterprise 500 color M551 product uses previously installed ...
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