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Question posted by craigj2466 on February 24th, 2014

hp.com support hplip4010series

my printer shows 49.4c02 error it says to turn off and backk onnn

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Answer #1: Posted by sabrie on February 24th, 2014 11:54 PM

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sabrie

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The 49.xxxx errors are "communication errors" and can be caused by many things:
Corrupted driver, corrupted firmware, corrupted print job, bad nic card (your printer has a built in network port), bad memory DIMM, bad formatter board etc etc.
Unplug the network cable, power off and then back on..........print a configuration page...........check that the printer sees the network port (if you see the IP address on the EIO page it sees it)...........if it doesn't see it you may have a bad formatter board (the network port is built in it).
If the printer works just fine while unplugged from the network, start replacing the network cable, otherwise you need to look into your network

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... sur les sujets suivants, reportez-vous au Guide de l'utilisateur au format électronique sur le CD-ROM ou rendez-vous à l'adresse : www.hp.com/support/hpljp4010series ou www.hp.com/support/hpljp4510series. • Instructions d'utilisation détaillées. • Notices importantes de sécurité. • Informations relatives au dépannage. • Informations...

HP LaserJet P4010 and P4510 Series - (Multiple Language) Getting Started Guide - Page 42

HP LaserJet P4010 and P4510 Series - Software Technical Reference - Page 46

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HP LaserJet P4010 and P4510 Series - Software Technical Reference - Page 277

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HP LaserJet P4010 and P4510 Series - User Guide - Page 62

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HP LaserJet P4010 and P4510 Series - User Guide - Page 86

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HP LaserJet P4010 and P4510 Series - User Guide - Page 131

... guide for further instructions. Place the used print cartridge in the box in which the new cartridge arrived. For additional help, go to www.hp.com/support/hpljp4010series or www.hp.com/support/ hpljp4510series. Align the print cartridge with the tracks inside the product, insert the print cartridge until it is complete. Installation is firmly seated...

HP LaserJet P4010 and P4510 Series - User Guide - Page 172

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HP LaserJet P4010 and P4510 Series - User Guide - Page 193

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HP LaserJet P4010 and P4510 Series - User Guide - Page 208

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HP LaserJet P4010 and P4510 Series - User Guide - Page 218

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Service Manual - Page 16

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Service Manual - Page 31

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Service Manual - Page 354

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