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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

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Question posted by ahussBOBMIL on November 19th, 2013

New Officejet 6500a Plus Fax Test Passed But Get Error 344 And Cannot Send Fax

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Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 10

... Answer. 4. Step 3: Configure fax settings Change the printer's fax settings to meet your computer, you want the printer to configure this : 1. Touch Tools, and then touch Run Fax Test. After the test is finished, the printer prints a report with the results of rings to answer for all faxes sent from the printer, configure the settings as New Defaults. Where can I change...
Getting Started Guide - Page 12

...) or from memory • Schedule a fax to send later • Send a fax to send and receive faxes. Learn more information about the following topics: • Send a fax using the keypad. Tip: To add a pause in the fax number you can also send faxes manually from an attached phone, which allows you to fax in the printer. 4. Using the printer's control panel, you are entering...
Getting Started Guide - Page 19

... you are specifying the You can print a fax test report to warm up the printer for faxing. correct drive letter. • If you are using a USB cable, make sure that all latches and covers are having faxing problems, you might have not been disabled in the Windows Device Manager. jammed in the tray and is not...
Getting Started Guide - Page 21

... one at the end of the other devices and run the test again. If the Dial Tone Detection Test passes, then one or more of the voice message. • Other equipment that is connected directly to the printer the printer-and if you must use for faxing, you can only receive faxes manually. • If you have a computer...
User Guide - Page 57

... Fax Log. The Fax Log is not cleared when the printer is silent during fax transmission. Reprint received faxes from a sending fax machine, do the following backup fax modes are stored in memory. After the printer begins to store incoming faxes as long as there is memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error...
User Guide - Page 58

... memory becomes full, the oldest, printed faxes are overwritten as new faxes are still in its queue. Polling pass codes are unprinted, the printer does not receive any fax calls until you can set up to ask another fax number. Enter the fax number of your faxes to another fax machine to send. A received color fax is polling in memory, you print...
User Guide - Page 59

... select Setup. 2. Set the paper size for each of the incoming fax is useful when you receive a fax, the fax does not print and an error message appears on by selecting Off from the printer control panel 1. Automatic Reduction is reduced to forward the fax. Touch right arrow , and then select Setup. 2. When the power is...
User Guide - Page 71

.... 4. Does not print any fax error reports. Touch Fax Setup, touch down arrow , and then select Fax Reports. 3. Touch Fax Confirmation. 4. Off Does not print a fax confirmation report when you send. Touch On (Fax Send) or On (Send and Receive). 4. Use reports 67 Touch to send from memory. Prints whenever a transmission error occurs. NOTE: You can configure the printer so that it...
User Guide - Page 138

... correctly for faxing, you ran a fax test and the test failed, review the report for more information about the error. The test will fail if the printer is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC and Fax to Mac) The fax test failed If you might experience problems when sending faxes, receiving faxes, or both...
User Guide - Page 142

... dial tone, it passes and the printer is ready for faxing. If you do not use the phone cord that you resolve any problems found, run the test again. If the country/region setting is not set or is set incorrectly, the test might fail and you might have problems sending and receiving faxes. • Make sure...
User Guide - Page 143

... try adding them check the phone line. try sending or receiving a fax. • Check the connection between the telephone wall jack and the printer to make sure it might be causing the test to the printer, you do not hear a normal sounding dial tone, it passes and the printer is causing problems; The display always shows Phone...
User Guide - Page 191

The product was tested in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet 6500A Plus e-All-in-One SNPRC-1004-01 Product Options: All Power adaptor: 0957-2271 Radio Module Number: SDGOB-0892 conforms to the following two...
User Guide - Page 209

... allows you cannot send or receive faxes with your local service provider or vendor for instructions on the same line If you subscribe to the fax/phone port of the printer Set up the printer with optional equipment,...the port designated for further assistance. Run a fax test. Connect an additional phone cord from your local service provider or vendor for multiple purposes; 3.
User Guide - Page 210

... phone cord is set distinctive ring. Run a fax test. Case E: Shared voice/fax line If you might not be able to fax successfully. Turn on this section. NOTE: By default, the printer is different from the telephone wall jack to the printer, you receive both voice calls and fax calls or it might not answer at the...
User Guide - Page 219

... Answer setting. 6. Run a fax test. Case J: Shared voice/fax line with the printer. 3. If you do not connect your answering machine directly to the printer, fax tones from the telephone wall jack to the adapter provided for fax tones. Unplug your answering machine can purchase and use the supplied cord to connect from a sending fax machine might be able...
User Guide - Page 221

... by the product. (The maximum number of your recorded greeting. NOTE: You might not be able to the adapter provided for these connections. 6. Run a fax test. The printer monitors the call during this time, "listening" for convenience you might need to connect the supplied phone cord to the back of rings varies by...
User Guide - Page 223

... at the same phone number you use for your answering machine can record a voice message. Run a fax test. If you might already have set up modem on the printer to answer after the number of the printer. To set , and then play your recorded greeting. Obtain a DSL/ADSL filter from the phone cords you...
User Guide - Page 226

To test fax setup via the printer control panel 1. A blank or incorrect fax setting can test your fax setup to check the status of the printer and to fix the problem and rerun the test. Set up the printer for faxing according to fix any problems found. 222 Additional fax setup Review the report. • If the test passes and you have completed setting...
User Guide - Page 230

...test page provides information about the network settings. ▲ Printer control panel: Touch right arrow , select Network, select Wireless, and then select Wireless Network Test. Connecting an Ethernet cable turns off the printer...network, the printer is set to encode data. Devices on a ... new encryption scheme, the Advanced Encryption Standard (AES). The other wireless devices without...
User Guide - Page 237

... this problem, resolve any problems with the printer because one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the...

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