HP Officejet J6400 Support Question
HP Officejet J6400 Support Question
Find answers below for this question about HP Officejet J6400 - All-in-One Printer.Need a HP Officejet J6400 manual? We have 4 online manuals for this item!
Question posted by sarahkc535 on January 1st, 2014
My Hp J6400 All In One Wireless Printer Won't Stay Online
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Current Answers
Related HP Officejet J6400 Manual Pages
Wireless Getting Started Guide - Page 4
... who originally setup your computer after you install the software. For more information, see "Connect the HP Officejet/ Officejet Pro device using an ad hoc wireless network connection, see the electronic User Guide available on page 12.
3 Set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can connect the HP Officejet/ Officejet Pro device directly to your...
Wireless Getting Started Guide - Page 6
... on . Solving wireless (802.11) problems
The following suggestions in the order listed:
1. If you are unable to your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel:
HP Officejet J4680 All-in-One series
HP Officejet J6400 All-in this order: router first, and then the HP device. Mac OS Open the HP Device Manager, located...
Wireless Getting Started Guide - Page 7
... the top of the HP Officejet/ Officejet Pro device is set up a network. (This Web site is only available in English.)
2. Make sure the HP Network Devices Support service is online and ready (page 8)
5. If you still do not have indicator lights beside the port where the Ethernet cable from the wireless router. To check a wireless connection 1.
Click Start...
Wireless Getting Started Guide - Page 8
... any recommendations. To access the EWS On your browser, you might be blocking communication. Check to access the EWS.
HP Officejet J6400 a. b. Run the Wireless Network Test (using the HP device over the network.
• If the HP device is blocking communication
If you normally use your firewall to a network. You will need this section) and follow any...
Wireless Getting Started Guide - Page 9
... steps:
Windows 1. Right-click the printer icon for a port in the list with HP devices" on the printer status:
• If the HP device is Offline, right-click the device and click Use Printer Online.
• If the HP device is set up your computer to the HP device, make sure the correct version of the HP Officejet/Officejet Pro device is set as you are not...
Wireless Getting Started Guide - Page 10
... the Information and Settings list, select Network Printer Setup Utility.
3. Follow the onscreen instructions to a wireless connection any time you want.
NOTE: For Ethernet-enabled HP devices only
1. Click the Networking tab, and then click Wireless (802.11) in -One series
panel, press the Setup ( )
button. Connect the HP Officejet/Officejet Pro device using a USB or Ethernet cable, you...
Wireless Getting Started Guide - Page 13
... wireless router. Security
The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. About wireless communication 12
The computer sends information to the HP device and other users using a password or passphrase (WPA or WEP security) and a unique network name (Service set identifier (SSID)) for example, two wireless computers or a wireless computer and a wireless printer...
User Guide - Page 8
... manage Manage the device ...72 Monitor the device ...73 Administer the device ...73 Use device management tools 74 Toolbox (Windows) ...74 Open the Toolbox ...74 Toolbox tabs ...74 Embedded Web server ...75 To open the embedded Web server 75 Embedded Web server pages 76 HP Printer Utility (Mac OS 76 Open the HP Printer Utility 77 HP Printer Utility panels...
User Guide - Page 10
... photos on the memory card 167 The device prints half a page, then ejects the paper 167 Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171
A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges...
User Guide - Page 37
...Print on the application that you are using.) 3. Click Start, point to the defaults configured in the printer driver. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. 3.
Open the document that you want... as paper size or type) from a specific application, see the online help for all future jobs (Windows)
To change the settings 1.
User Guide - Page 52
... can print them to your computer, remove the memory card from your memory card to your device. To save the photos to your computer and use the HP Photosmart Software. For more information, see the onscreen HP Photosmart Software Help. If you are using a USB connection, then a dialog box will automatically appear on...
User Guide - Page 76
...device management tools. Windows • Device control panel • Printer driver • Toolbox
Mac OS • Device control panel • HP Printer Utility This section contains the following topics: • Manage the device • Use device...wireless communication • Uninstall and reinstall the software
Manage the device
The following, common tools can be used to manage the device...
User Guide - Page 78
...The Toolbox contains the following topics: • Toolbox (Windows) • Embedded Web server • HP Printer Utility (Mac OS)
Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE: Ink level warnings and indicators provide estimates for the device online.
74
Configure and manage NOTE: The Toolbox can order printing supplies for planning purposes...
User Guide - Page 80
... Utility panels
76
Configure and manage
For more information, see Configure network options. HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to other eservices. The pages also contain links to configure print settings, calibrate the device, order supplies online, and find Web site support information.
Support provides a number of supplies. These pages only...
User Guide - Page 81
... Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement options. • Device Information: Displays information about returning and recycling used printing supplies.
Open the HP Printer Utility
To open the HP Printer Utility from the HP Device Manager 1. Click on the HP Device Manager listed in the Dock. 2.
User Guide - Page 118
... and follow the onscreen instructions. 6. it uses. ◦ WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X authentication with one wireless device to another wireless device. On the device control panel, press the Setup button. 3. Press an arrow button to move to Wizard, and then press OK. 5. Set up...
User Guide - Page 119
... that are running automatically, to install the printer driver. To set up the device hardware (see the setup poster). 2. Set up the device on the computer. 3. a. On the Select a Network Name (SSID) screen, click Select a detected Wireless Network Name (SSID) to select the wireless network, or click Specify a wireless network to the network with a USB cable...
User Guide - Page 121
... or All Programs, select
HP, select Officejet J6400 Series, and then click Uninstall. 4. Restart your computer until
after you might need to connect to the router with the device. After the software is ... uninstall utility provided when you might not work properly if the files are accessing over wireless if possible. If you want to make an encrypted connection to your computer. 9.
...
User Guide - Page 124
...topics: • Work with print cartridges • Clean the device • General troubleshooting tips and resources • Solve printing ...8226; Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot ... Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support ...
User Guide - Page 179
...HP. 1. Obtain the version number of the printer software. (To find the version number of the device. Call HP support. If the device does not print, get the following topics: • Before you call • Support process • HP... HP Web site (www.hp.com/support) for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the device. 2. HP online ...
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