HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
Find answers below for this question about HP Officejet Pro 8600.Need a HP Officejet Pro 8600 manual? We have 3 online manuals for this item!
Question posted by davecrai on September 20th, 2013
Hp Officejet 8600 Detects Dial Tone But Fax Does Not Send Fax Line Condition
test fails
Current Answers
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 6
...sign in this without using HP ePrint.
If you can send an email, you can use Web Services, the...this section. For Scan to Email, Fax to Email
Note: These features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email ...HP that can help for your printer means no cut-off text and pictures, and no extra pages with only one line...
Getting Started Guide - Page 12
... the results of the printer and make sure it is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of the test on your phone line connection
1.
Touch Fax Setup, and then touch Basic Fax Setup. Touch Done to Answer.
4. Set up and use the same...
Getting Started Guide - Page 22
... recording your message. If the Dial Tone Detection Test passes, then one or more of the other equipment is causing problems. Try adding them back one end of the phone cord is connected to the telephone wall jack, while the other devices and run the test again. To check if your phone line is digital, connect a regular...
User Guide - Page 55
... incoming, black-and-white faxes to a computer folder on paper and ink, as well as email attachments-and all without using additional scanning software. In addition, you can configure specific scan settings for multiple users over a network. HP Digital Solutions
51 HP Digital Solutions are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
In addition...
User Guide - Page 56
... On computer running Windows, network addresses are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address • Outgoing SMTP server information • An active Internet connection
52
HP Digital Solutions For more information, see Receive faxes to your computer using the HP software.
Chapter 4
Requirements
Before you set up...
User Guide - Page 60
... network folder, click
Save and Test to make sure the link to Email is added to create an email distribution list. On the Scan tab, click Email Address Book. 3. The entry is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Change any settings, and then click Apply. Color faxes are saved as configuring default...
User Guide - Page 61
...only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. On the Home tab, click Fax to edit HP Digital Fax settings. Follow the onscreen instructions. 3. Use the HP Digital Solutions
57
Open HP Utility. Follow ... to the folder you have entered the required information, click Save and Test to make sure
the link to Network Folder 1. Use Scan to Email
NOTE...
User Guide - Page 62
.... Select the TO email address (the email recipient) or enter an email address. 6. Change any black-and-white faxes that you receive print, by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
58
HP Digital Solutions NOTE: The connection might take some time, depending on the scanner glass or Load an original in the automatic document feeder...
User Guide - Page 66
... correctly. If the printer detects an original loaded in the name. 4.
Click Print or OK. 7. These features allow you entered. To send a standard fax from a phone or by using the keypad.
Open the document on your computer by using monitor dialing. After you want to tone prompts while dialing. Enter the fax number by this button might...
User Guide - Page 68
... can scan a black-and-white fax into memory and then send the fax from the receiving fax machine.
If the recipient answers the telephone, you hear a dial tone. 3. If you can hear the dial tones, telephone prompts, or other sounds through the speakers on the line until the fax transmission is sent when the receiving fax machine answers. TIP: If you...
User Guide - Page 121
... came with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
The "Fax Hardware Test" failed
Solution: &#...send or receive a fax successfully, there might not be a problem. • If you plug in the idle state before running the test. • Make sure you use the supplied phone cord to connect from the Fax Setup Wizard (Windows) or HP...
User Guide - Page 122
...fax test again. • Make sure you resolve any problems found, run the fax test again to the port labeled 1-LINE on the back of the printer. If you do not hear a dial tone, contact your country/region, and then click Contact HP for information on Fax" test failed... printer and check for faxing, see Additional fax setup. • If you cannot send or receive faxes. For more information on...
User Guide - Page 125
... setting is set up for a dial tone. Connect the printer to the line and listen for a dial tone. If the Dial Tone Detection test continues to make sure it might cause the test to the telephone wall jack that came with the printer, run the fax test again. Try sending or receiving a test fax. • Check to fail, contact your phone line is digital, connect a regular analog...
User Guide - Page 126
... causing the problem. ƕ If the Fax Line Condition Test fails without the other equipment, connect the printer to the printer, you do not use the phone cord that carries phone accessories. If you might not be causing the test to send or receive faxes. For
122 Solve a problem You can cause faxing problems. (A splitter is causing a problem, disconnect...
User Guide - Page 130
...is set to detect fax tones. For information on the same phone line you use for fax calls, try ...dial-up modem on the printer is set to a greater number of rings before answering.
126 Solve a problem For more information, see Case F: Shared voice/fax line...fax. This problem is most common with your
outgoing message to allow the printer to
detect fax tones, and the sending fax...
User Guide - Page 132
...line, you dial.
The phone cord that came with my printer is a voice call and the printer monitors the line. Chapter 9
The printer cannot send faxes, but can receive faxes
Solution: • The printer might be greater than the number of rings to insert some
pauses in the number sequence. If the printer detects fax tones...answer, both devices answer the call and fax tones are typing...
User Guide - Page 137
...size. To determine if your email service provider. Solving HP Digital Fax problems
NOTE: Fax to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Unable to scan to email
NOTE: Scan ...your operating system. Check your email Inbox for your email service provider. Sending large email messages Some email servers have been configured to reject email messages ...
User Guide - Page 138
...HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The internal memory is full If the internal memory in the printer is full, you are using Fax... time stamp for faxes might also be affected...condition. For more information, see the information in the HP software.
For more information, see the correct times when faxes...fax log and the internal memory deletes any unsaved faxes...
User Guide - Page 173
...ITU-T Test Image #1 at standard resolution). HP ePrint • Maximum size of email and attachments: 5 MB • Maximum number of attachments: 10
NOTE: The printer's email address must be the only address listed in the "To" line of gray) • Maximum scan size from glass:
HP Officejet Pro 8600: 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium...
User Guide - Page 249
... 168 memory card specifications 171 scan specifications 169
telephone line, answer ring pattern 77
telephone wall jack, fax 118 telephone, fax from
receive 67 send 63 temperature specifications 170 tests, fax dial tone, failed 121 failed 117 fax line condition 122 fax phone cord type test
failed 119 hardware, failed 117 port connection, failed 118 setup 218 telephone wall jack 118 text cannot...
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