HP Photosmart C5500 Support Question
HP Photosmart C5500 Support Question
Find answers below for this question about HP Photosmart C5500 - All-in-One Printer.Need a HP Photosmart C5500 manual? We have 2 online manuals for this item!
Question posted by kouv on January 12th, 2014
Hp Photosmart C5500 Cartridge Jam Error When There Is No Jam
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Current Answers
Related HP Photosmart C5500 Manual Pages
User Guide - Page 1
HP Photosmart C5500 All-in-One series
Windows Help
User Guide - Page 2
HP Photosmart C5500 All-in-One series
User Guide - Page 4
Contents
Contents
1 HP Photosmart C5500 All-in-One series Help 7
2 HP All-in-One overview The HP All-in-One at a glance...9 Control panel overview...slideshow on the display 22 Connect to a computer...23 Connect to a Bluetooth® device 23 What you need for a Bluetooth connection 23 Connect the HP All-in-One to a computer using a Bluetooth® wireless connection...........24 Manage your ...
User Guide - Page 9
...stewardship program 278 Paper use...278 Plastics...279 Material safety data sheets 279 Recycling program...279 HP inkjet supplies recycling program 279 Energy Star® notice...279 Disposal of waste equipment by users...Toxic and hazardous substance table 282 Declaration of conformity (European Economic Area 283 HP Photosmart C5500 All-in-One series declaration of conformity 283
Index...285
6
User Guide - Page 10
..." on page 269 • "Technical information" on page 277
HP Photosmart C5500 All-inOne series Help
HP Photosmart C5500 All-in -One" on page 17 • "Finish setting up the HP All-in -One series Help
7 1 HP Photosmart C5500 All-inOne series Help
For information about the HP All-in-One, see:
• "HP All-in-One overview" on page 9 • "Find...
User Guide - Page 11
Chapter 1
HP Photosmart C5500 All-inOne series Help
8
HP Photosmart C5500 All-in-One series Help
User Guide - Page 17
..., number, or symbol, press OK on the
directional pad to enter text. Error Messages General Troubleshooting Use Memory Card Get Support
Enter text using the visual keyboard
...HP Photosmart Software
The HP Photosmart Software provides a fast and easy way to make prints of your photos. Overview
14
HP All-in Main Tray Load Original on the display when you are setting up the Bluetooth device...
User Guide - Page 20
...hp.com/support
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you might not be found in -One.
• The How Do I? Basics Guide The Basics Guide contains an overview of the HP All-in-One.
• The Troubleshooting section provides information about setting up the HP...and replace the print cartridges. This Web site ...
User Guide - Page 102
..., and then press OK. 3. Press the down arrow button to www.hp.com/buy/supplies. To check the ink levels from the HP Photosmart Software 1.
To order print cartridges for printing, and in -One, go /inkusage. Press the down arrow button to Print Settings, and then click
Printer Toolbox. Click the Estimated Ink Level tab.
User Guide - Page 110
... when you align the print cartridges, the alignment will fail. Maintain the HP All-in-One
To align the print cartridges from the Print Properties dialog box. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1.
Do not clean print cartridges unnecessarily, as this feature when...
User Guide - Page 111
... "Print quality troubleshooting" on your computer screen prompting you to check the print cartridges, clean the print cartridge contacts.
108 Maintain the HP All-in -One
Chapter 12
5.
NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Click the Device Services tab. 5. If print quality still seems poor after you continue to get...
User Guide - Page 120
... in your desktop to connect to www.hp.com/buy/supplies. To order print cartridges from the Print Properties dialog box. You will see the printed documentation that came with the HP All-in-One. To order print cartridges through the HP Photosmart Software 1. Click Order Online.
HP sends detailed printer information, including model number, serial number, and...
User Guide - Page 122
...8226; Paper jams • Print...Errors
View the Readme file
You might want to refer to the Readme file for the product. Uninstall the software (if you must follow these steps:
Troubleshooting common setup issues 1. Reinstall the HP Photosmart... software. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart C5500...
User Guide - Page 133
... before restarting your computer. Do not connect the product to Programs or All Programs, HP, Photosmart C5500 All-in -One. NOTE: If you no longer have reinstalled the software. 6. Uninstall...drive and double-click it. Cause: The registration screen did not launch automatically. Select HP Photosmart All-In-One Driver Software, and then click Change/
Remove. Restart your computer's CD...
User Guide - Page 175
... does not support the paper type or envelope • Solution 5: Clear the paper jam
Solution 1: Turn on the product Solution: Look at the On light located on the product. Troubleshooting
172 Troubleshooting Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product was not...
User Guide - Page 185
... • Print cartridge messages
Product messages
The following is a list of product-related error messages:
• Carriage jam • Product stall error • Mechanism error • Carriage blocked... • Error occurred while communicating with the product • Missing HP Photosmart Software
Troubleshooting
182 Troubleshooting
Errors
If the product has an error, the lights...
User Guide - Page 199
... is running 1. Look for the product with a copy number included, such as HP Photosmart C5500 All-in the Select Device area or that the appropriate
tab is another instance or another tab for the Digital... scan again. Try to occur. After the computer restarts, try the next solution.
If this error to scan again.
This might have been two instances of the screen, near the time. ...
User Guide - Page 224
...Windows taskbar, click Start, Printers and Faxes. 3. To uninstall and reinstall the software 1. A message appears on the CD-ROM drive and double-click it . Insert the HP Photosmart CD-ROM into your ...it using the CD that are related to restart after installing the product software.
Errors 221
Troubleshooting Cause: You might have reinstalled the software. 6. If this did...
User Guide - Page 284
... no guarantee that interference will not occur in -One series, etc.) or product numbers (Q8341A, etc.). However, there is SNPRB-0821.
This device complies with the marketing name (HP Photosmart C5500 All-in a particular installation. Technical information
This section contains the following notice be determined by turning the equipment off and on a circuit different...
User Guide - Page 285
Technical information
HP Photosmart C5500 All-in-One series declaration of conformity Regulatory notices 283
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