HP Photosmart C5500 Support Question
HP Photosmart C5500 Support Question
Find answers below for this question about HP Photosmart C5500 - All-in-One Printer.Need a HP Photosmart C5500 manual? We have 2 online manuals for this item!
Question posted by talecris on November 5th, 2011
I Am Getting An Error That Says Clear Carriage Jam. No Jams Are Visible...
I have checked the printer for jams inside and out and have not found any problems. This message will not clear even when device is rebooted. Printer is making a lot of extra noise when performing self tests at boot up.
Current Answers
Related HP Photosmart C5500 Manual Pages
User Guide - Page 29
...-One can view and print the Bluetooth settings for the HP All-in -One when connected. Press the down arrow button until Bluetooth is visible to Bluetooth devices that the user must enter in -One is highlighted, and then press OK. 3. Shows whether or not the HP All-in order to the...
User Guide - Page 31
... the down arrow button until Bluetooth is the default accessibility level. Reset Bluetooth settings on the HP All-in -One. • Not visible: Only Bluetooth devices that have stored the device address of the HP All- Related topics "Enter text using the visual keyboard" on the HP All-in-One to the HP...
User Guide - Page 52
Related topics "Clear paper jams" on older sheets might peel off when the paper is pulled through the product, and cause paper jams. • Do not combine different paper types ... help avoid paper jams, follow these guidelines.
• Remove printed papers from the output tray frequently. • Prevent curled or wrinkled photo paper by storing all paper. Make sure the paper-width guide does ...
User Guide - Page 134
...jam, check the rear door. You might need to fit snugly against all unused photo paper flat in a
resealable bag. • Ensure that are not bent or torn. • Do not combine different paper types and paper sizes in the Windows system tray. Make... section contains the following topics: • Clear paper jams • Information on paper Clear paper jams
Solution: In case of paper in the ...
User Guide - Page 154
... in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default...
User Guide - Page 155
... has been cancelled.
Try to see : "Clear paper jams" on page 131 Cause: The product had changed to either offline or stop printing. Chapter 14
If this did not solve the issue, try the next solution.
If the print job remains in the queue. To check the printer driver status ▲ In the HP...
User Guide - Page 157
...error...Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer.... If the first solution does not solve the problem, continue trying the remaining solutions until the issue...
User Guide - Page 159
... Solution: Unplug the power cable if it has been cancelled.
Solution 7: Clear the paper jam Solution: Clear the paper jam. For more information, see: "Carriage stall" on something.
Cause: The product was in the queue after you sent a print job to the product, check the product display to print. If the print job remains in the...
User Guide - Page 176
... completes the current operation Solution: Check the On light. Solution 4: The product does not support the paper type or envelope Solution: Do not use the product to copy onto envelopes or other papers it is blinking, the product is busy. Solution 5: Clear the paper jam Solution: Clear the paper jam and remove any torn paper...
User Guide - Page 185
...8226; General user messages • Paper messages • Power and connection messages • Print cartridge messages
Product messages
The following is a list of product-related error messages:
• Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray...
User Guide - Page 186
Solution 2: Clear the paper jam from the rear door.
Errors 183
Troubleshooting For more information, see: "Clear paper jams" on the product again. If... problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage ...
User Guide - Page 191
... that are listed in the product.
If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage, including any torn paper that remains in order, with the most likely solution...
User Guide - Page 248
... 7: Contact HP support for service
Errors 245
Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution...
User Guide - Page 249
...Clear the paper jam from the front Solution: Turn off the product and open the print cartridge door to force the print cartridge carriage. Gently remove any paper that is hung up on something.
Cause: The print carriage had a paper jam. Check to the other.
Solution 3: Make sure the print carriage...the print cartridge carriage will damage the printer. If the carriage is stuck, ...
User Guide - Page 255
Check to remove them.
2. For a list of the product.
3. To make sure you are using the correct print cartridges for changing. Open the print cartridge door.
Chapter 14
Also, make sure the print cartridges are installed correctly 1. CAUTION: If the product is turned on. The print carriage moves to access the print cartridges, it will...
User Guide - Page 260
... will not release the cartridges for your product. Errors 257
Troubleshooting Also, make sure the print cartridges are not docked safely when you try to remove them. 2. You might damage the product if the print cartridges are installed into the correct slots. The print carriage moves to the far right side of compatible...
User Guide - Page 264
... list of the product.
3. To make sure the print cartridges are not docked safely when you try to remove them. 2. Check to make sure you open the print cartridge door...carriage moves to access the print cartridges, it will not release the cartridges for your product. Also, make sure the print cartridges are using the correct print cartridges for changing. Errors 261
Troubleshooting
Make...
User Guide - Page 266
... trying the remaining solutions until the issue is causing the problem. Make sure the product is having the problem 1. The print carriage moves to determine which cartridge is the problem cartridge. Errors 263
Troubleshooting You might indicate which print cartridge is on. Open the print cartridge door. Check to remove them. 2. Solutions are using the correct print...
User Guide - Page 268
...error has been resolved. • If the error has been resolved, then there is a problem with the tri-color print cartridge. • If the error has not been resolved, then there is a problem... installed correctly 1. Errors 265
Troubleshooting Check to remove them. 2. To make sure the print cartridges are fully inserted and locked in place. 10. The print carriage moves to access the...
User Guide - Page 287
...problems test failed 243 two-way communication
lost 244 connection problems
device not found 242 device address (Bluetooth) 26 device name (Bluetooth) 26 direction pad 11 disconnected error...of conformity European Economic Area 283
default printer, set as 52 default settings
restore 21 device
no response 151 not found 242 HP...carriage jam 183 stalled 189
Carriage stall 245 cartridge 105 cartridges.
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