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HP Photosmart Plus e-All-in-One Printer - B210 Support Question

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Question posted by tas78rute on January 3rd, 2014

Why Doesn't My Hpb210 Recognize The Black Ink Cartridge?

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Current Answers

Answer #1: Posted by DreadPirateRoberts on January 22nd, 2014 9:24 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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points

Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart Plus e-All-in-One Printer - B210 Manual Pages

Reference Guide - Page 1

Web Services 5 Networked printer setup and use 6 Setup troubleshooting 2 Get to know your HP Photosmart 3 Print, copy, scan features and tips 4 What's new? HP PHOTOSMART PLUS e-ALL-IN-ONE B210 series Start setup here... 1 Verify box contents Inside...

Reference Guide - Page 4

... > HP > Photosmart Plus B210 series > Help....device. These cartridges are specially formulated for browsing photos, applying automatic fixes, and making selections. •• Print documents and photos from software applications on the printer display, select Tools, then select Display Estimated Ink Levels. •• Photo or Photo Black cartridges are installed with the HP Photosmart...

Reference Guide - Page 5

... mobile device, and both the email message and recognized attachments will print. You won 't be required to : www.hp.com/go /ePrintCenter. From here, you need to have your printer, get... them, depending on the HP Photosmart control panel. •• Select the Web Services menu from the cartridges is used in the printing process in the cartridge after it cannot prevent objectionable or...

Reference Guide - Page 8

...limited warranty 1. Unauthorized modification or misuse. 4. For example, some governments outside the product's specifications; Improper maintenance or modification; English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to that the operation of any product will be interrupted or error free. 3. HP's Limited Warranty...

User Guide - Page 3

... HP Photosmart Plus e-All-in-One B210 series Help 3 2 Get to know the HP Photosmart Printer parts...cartridges Replace the cartridges...29 Cartridge warranty information 31 Order ink supplies...31 Clean printhead automatically 32 Check the estimated ink levels 32 Tips for working with ink...33 8 Connectivity Add the HP Photosmart to a network 35 Tips for setting up and using a networked printer...

User Guide - Page 5

... cartridges" on page 29 • "Connectivity" on page 35 • "Technical information" on page 49 • "HP support" on page 46 HP Photosmart Plus e-All-in-One B210 series Help HP Photosmart Plus e-All-in -One B210 series Help For information about the HP Photosmart, see: • "Get to know the HP Photosmart" on page 5 • "How do I?" 1 HP Photosmart Plus...

User Guide - Page 8

Chapter 2 Get to know the HP Photosmart MMC 1 Lid 2 Glass 3 Color graphics display (also referred to as the display) 4 Photo light 5 Memory card slots for Memory ... tray extender) 8 Paper-width guide for the photo tray 9 Photo tray 10 Wireless LED 11 On button 12 Lid Backing 13 Cartridge door 14 Paper-width guide for the main tray 15 Main tray (also referred to as the input tray) • Top and...

User Guide - Page 9

16 17 18 19 20 21 16 Printhead assembly 17 Cartridge access area 18 Model number location 19 Rear USB port 20 Power connection (Use only with the power adapter supplied by HP.) 21 Rear door Get to know the HP Photosmart Printer parts 7

User Guide - Page 13

"Apps Manager" on page 8 "Replace the cartridges" on page 29 "Load media" on page 42 How do I? How do I ? 3 How do I ? 11 This section contains links to a computer" on page 23 "Copy text or mixed documents" on page 24 "Clear the paper jam from the rear access door" on page 13 "Scan to commonly performed tasks, such as printing photos, scanning, and making copies.

User Guide - Page 22

... Use clean and flat paper of the printer. Touch Display Email Address. NOTE: To receive email, your printout looks like. Print tips • Use genuine HP cartridges. TIP: To print the email address... you want to the Internet. Tips for and tested with HP ePrint, you can check the ink levels in the To box. Alternatively, you can print images, Word, PowerPoint, and PDF documents...

User Guide - Page 26

... one of available computers appears. Load full-size paper in main input tray. Load original. b. a. If product is network-connected, a list of the following: Make a black and white copy a. b. Chapter 6 c. Touch Computer. Select computer to which you want to transfer to use. 4. Copy and scan 24 Copy and scan Load paper.

User Guide - Page 27

...-size paper in main input tray. Load original. Touch Size. b. Make a color copy a. Lift lid on Home screen. TIP: To make copies of glass. d. Touch Black Copy. Copy text or mixed documents 25 Copy and scan Close lid. The Copy menu appears. Load paper. Select Copy. Touch up arrow to Page...

User Guide - Page 31

...Work with cartridges • Replace the cartridges • Cartridge warranty information • Order ink supplies • Clean printhead automatically • Check the estimated ink levels • Tips for print carriage to move to center of product. Remove cartridge. Work with cartridges 29 Work with ink Replace the cartridges To replace the cartridges 1. Remove cartridge from slot...

User Guide - Page 33

... warranty date, in its designated HP printing device. If prompted, choose your product, and then click one of warranty date has not been reached. Order ink supplies 31 This warranty does not cover HP ink products that came with ink" on page 33 Cartridge warranty information The HP cartridge warranty is applicable when the product is...

User Guide - Page 34

... a cartridge. For more information, see www.hp.com/go/inkusage. To check the ink levels from the printer display 1. The Setup Menu is displayed. 2. The ink supply level shows an estimate of the amount of different ways, including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. Touch Tools. 3. The HP Photosmart...

User Guide - Page 35

... Estimated Ink Levels. To check the ink levels from the Printer Software 1. Click the HP Photosmart desktop icon to replace the ink cartridges until print quality becomes unacceptable. • Make sure the printhead is clean. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Photosmart Plus B210 > HP Photosmart Plus B210 2. Related topics "Order ink supplies...

User Guide - Page 43

... click Maintenance Tasks to access the Printer Toolbox. c. d. Click the Device Services tab. Print a diagnostics page if the cartridges are using genuine HP cartridges. 2. In the Printer Software, click Printer Actions and then click Maintenance Tasks to access the Printer Toolbox. c. Review the blue, magenta, yellow, and black boxes on ink consider replacing them. 4. If you have...

User Guide - Page 44

... Ink Cartridges. Follow the onscreen instructions. Chapter 9 streaks in the color and black boxes, or no ink in portions of the color and black boxes. Solve a problem 6. b. Remove rear door. 42 Solve a problem Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the boxes, then automatically clean the cartridges. In the Printer...

User Guide - Page 55

...: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of its most popular products.

User Guide - Page 67

... 35, 36 security 39 P paper specifications 50 phone support 46 phone support period period for support 46 photo paper specifications 50 print specifications 51 R recycle ink cartridges 53 regulatory notices regulatory model identification number 57 wireless statements 60 S scan scan specifications 51 security network, WEP key 39 troubleshoot 39 system requirements 50...