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HP Photosmart Plus e-All-in-One Printer - B210 Support Question

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Question posted by wkinley on April 9th, 2014

Error Code Oxc19a0020

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Answer #1: Posted by bernadette2013 on April 9th, 2014 1:34 PM

This answer was accepted by the poster of the original question.

bernadette2013

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You will find a solution by visiting this site: https://h30434.www3.hp.com/t5/contentarchivals/contentarchivedpage/message-uid/1366315

Follow the steps given in the hp site.

Hope this solution helps.

If you find the answer helpful, kindly accept it as a Solution.

Answer #2: Posted by BusterDoogen on April 10th, 2014 9:35 AM

BusterDoogen

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It's an ink system failure. Go here about halfway down the page under a long list of error codes including yours, give solutions to try.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related HP Photosmart Plus e-All-in-One Printer - B210 Manual Pages

Reference Guide - Page 1

Setup troubleshooting 2 Get to know your HP Photosmart 3 Print, copy, scan features and tips 4 What's new? HP PHOTOSMART PLUS e-ALL-IN-ONE B210 series Start setup here... 1 Verify box contents Inside... Web Services 5 Networked printer setup and use 6

Reference Guide - Page 2

...if the power cord is working . If you plugged the printer into your printer to do this HP Photosmart. Disconnect the printer from the computer. 2. If you might take a few..., open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes (XP) Look for the printer to install the printer software. Double-click HP Uninstaller....

Reference Guide - Page 4

...Help from your device. In the Help Viewer, choose HP Product Help from the Mac Help pop-up and use of the scan image. The Declaration of the software CD. Use the Copy menu on the printer display to ...your computer: •• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart Plus B210 series > Help. •• Mac OS X v10.5 and v10.6: Click Help > Mac Help.

Reference Guide - Page 5

..., you can turn the service on the printer display to your computer or mobile device, and both the email message and recognized ...printer's email address from the web. Your printer is left in several ways, including: •• Initialization, which prepares the printer and cartridges for printing. •• Printhead servicing, which created them, depending on the HP Photosmart...

Reference Guide - Page 6

... the Wireless button to open the Wireless menu on the display. 3. If your printer is automatically printed. To add the printer, click Start > All Programs > HP > Photosmart Plus B210 series > Connect a New Printer. 5. Select Wireless Setup Wizard on the display. 3. English Networked printer setup and use USB to Wireless Changing from USB to wireless network connection If...

Reference Guide - Page 8

...outside the United States (including provinces in any HP support contract with the customer. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either...the disclaimers and limitations in this Warranty Statement shall be deemed modified to be interrupted or error free. 3. or c. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS...

User Guide - Page 3

Contents Contents 1 HP Photosmart Plus e-All-in-One B210 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...8 Apps Manager...8 3 How do I?...11 5 ...levels 32 Tips for working with ink...33 8 Connectivity Add the HP Photosmart to a network 35 Tips for setting up and using a networked printer 40 9 Solve a problem Get more help...41 Improve print quality......

User Guide - Page 5

..." on page 35 • "Technical information" on page 49 • "HP support" on page 5 • "How do I?" 1 HP Photosmart Plus e-All-in-One B210 series Help For information about the HP Photosmart, see: • "Get to know the HP Photosmart" on page 46 HP Photosmart Plus e-All-in-One B210 series Help HP Photosmart Plus e-All-in-One B210 series Help 3

User Guide - Page 6

Chapter 1 HP Photosmart Plus e-All-in-One B210 series Help 4 HP Photosmart Plus e-All-in-One B210 series Help

User Guide - Page 33

... documentation that have been refilled, remanufactured, refurbished, misused, or tampered with the product. Related topics "Order ink supplies" on page 31 "Tips for the HP Photosmart, go to select your country/region, follow the prompts to www.hp.com/buy/supplies. During the warranty period the product is not depleted and...

User Guide - Page 35

... from Tools menu on the printer display. Alternatively, look in Printer Toolbox in the Printer Software open the Printer Software. Follow the instructions from Tools menu on the printer display. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Photosmart Plus B210 > HP Photosmart Plus B210 2. NOTE: To access the Printer Toolbox in the software...

User Guide - Page 37

...Photosmart using WiFi Protected Setup (WPS), you intend to install the HP Photosmart on WPS-enabled router or other networking device. Touch Push Button. Connectivity 8 Connectivity • Add the HP Photosmart...support, or a network interface card (NIC). Set up and using a networked printer Add the HP Photosmart to a wireless network using WiFi Protected Setup (WPS) ▲ Do one ...

User Guide - Page 38

...Setup Wizard. 3. Touch OK. NOTE: The product begins a timer for setting up and using a networked printer" on page 40 36 Connectivity The computer must be entered on . Install software. 6. Enter the PIN on... in which the PIN needs to be connected to install the HP Photosmart on the networking device. WEP key or WPA Passphrase (if needed). Connect to an integrated wireless WLAN 802...

User Guide - Page 42

...printer's front panel can identify the printer...the Printers Found ...printer: • When setting up the wireless networked printer, make sure your firewall and anti-virus programs during printer setup. If the HP Photosmart...Photosmart, you must always accept or allow the pop-up and using a networked printer...printer. • If your computer is powered on your network, including the printer...printer...

User Guide - Page 43

... information, see "Check the estimated ink levels" on ink consider replacing them. 4. Align the printer cartridges. a. Click the Device Services tab. Click Align Ink Cartridges tab. To print a diagnostics page a. Click Print Diagnostic ... You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of related topics -- Titles...

User Guide - Page 45

...click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. • Windows XP: From the Windows Start menu, click Control Panel, and then click Printers ... the Printer menu, make sure there are still unable to print 43 d. Click here to open the print queue. Depending upon your product to go online for error messages and...

User Guide - Page 48

...devices...section contains the following information: • Product name (HP Photosmart Plus e-All-in front of phone support is available in Europe,... this situation happened before? ◦ Can you are in -One B210 series) • Serial number (located on the back or bottom ...service, more information. If you did not register your printer while installing the software, you can register now at...

User Guide - Page 51

... 10 Technical information The technical specifications and international regulatory information for the HP Photosmart are set of information about providing this anonymous information, you are trademarks or...in the United States and other countries. The only warranties for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. This...

User Guide - Page 59

... Regulatory notices 57 The Regulatory Model Number for Germany • HP Photosmart Plus e-All-in-One B210 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is SNPRB-1001-01. Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your product is assigned a Regulatory...

User Guide - Page 62

... -One Series - Operation is the main product identifier in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: HP Photosmart Plus All-in -One B210 series declaration of conformity DECLARATION OF CONFORMITY according to the following Product Specifications and Regulations: EMC...