HP ProBook 4420s Support Question
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Question posted by braJenC99 on December 3rd, 2013
How To Remove The Hard Disk On A Hp Probook 4420s?
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Related HP ProBook 4420s Manual Pages
End User License Agreement - Page 2
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
... that formed the basis for your HP Product, whether in the form of the Software Product, your license is expressly provided for restoring the hard disk of the Software Product to another ... Product provided by HP as other terms will also terminate upon conditions set forth elsewhere in this limitation or it is automatically terminated. You shall not remove any term or condition...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_1_98ca.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_1_98ca.png)
It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. and ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
...;
NOTE: For use in the People's Republic of China. HP ProBook 4420s Notebook PC
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HP ProBook 4421s Notebook PC
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Intel® Arrandale™
● i7-620M, 2.66-GHz (Turbo up to 3.33 GHz),
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4-MB L3 cache, 4 threads
● i5-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
...-MB ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
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HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
... drive only HD audio - Category
Hard drives Optical drives
Diskette drive Audio/...hard drives Customer-accessible Serial ATA Supports the following drives: ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
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10/100/1000 Ethernet network interface card (NIC)
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...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
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Combo eSATA/USB 2.0 (1)
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HDMI
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VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
...8730;
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Windows 7 Professional with Office 2007 Ready -
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EDGI (available for Argentina, Brazil - Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
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Windows 7 Starter with Office...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
...
Windows 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
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√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_16_8eb8.png)
Category Serviceability
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft ...
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Hard drive Memory module Optical drive WLAN module
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√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 108
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_108_e463.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_108_e463.png)
... date: MM:DD:YYYY ● Set time: HH:MM
● F1: System information ● F2: Start-up test ● F3: Run-in test ● F4: Hard disk test
Replace the configuration settings in Computer Setup with the original factory settings. (Password settings and security settings are not changed when you restore the...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 109
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_109_9f9a.png)
... Enrollment
Enable/disable HP SpareKey enrollment (enabled by default). The following options are available:
● Fast: Runs the Disk Sanitizer erase cycle once.
● Optimum: Runs the Disk Sanitizer erase cycle 3 times.
● Custom: Allows you to destroy all existing data on the primary hard drive is a set of security questions and answers used...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 110
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_110_a215.png)
...; Enable/disable PXE Internal NIC boot. ● Set the UEFI boot order: Windows Boot Manager. ● Set the legacy boot order:
◦ 1st boot device: Notebook hard drive ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB CD-ROM ◦ 4th boot device: USB...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 116
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_116_cfa7.png)
...
Automatic DriveLock
Enable/disable Automatic DriveLock support. CAUTION: If you run Disk Sanitizer, the data on any computer hard drive (enabled by default).
● Change a DriveLock user password ... Computer Setup Allow Reset of HP ProtectTools security keys
Enable/disable reset of the menu items listed in the upgrade bay. Disk Sanitizer
Run Disk Sanitizer to destroy all existing data...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 117
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_117_a674.png)
... Test-Verifies the system components needed for starting the computer.
● Run-In Test-Runs a comprehensive check on system memory.
● Hard Disk Test-Runs a comprehensive self-test on any hard drive in Windows Vista and Windows XP 109
Computer Setup in the system.
● Error Log-Displays a log file if any errors...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 124
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_124_9251.png)
...; 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller
● Swap the functions of the listed System Configuration options may not be supported by your...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 135
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_135_4129.png)
...and Support. select Start, right-click
Computer, click Manage, and then click Disk Management. If the HP Recovery partition is listed, restart the computer, and then press esc while the... on the computer are permanently removed. Backup and recovery in Windows Vista 127 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. NOTE: If you are...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 137
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_137_fcc5.png)
... purchased separately). NOTE: If you are permanently removed. Follow the on the computer are unable to...hard drive. The image includes the Windows operating system and software programs installed at the factory. Using the Windows recovery tools
To recover information you must purchase a Windows Vista® operating system DVD to improve the security of the Windows partition and the HP...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 159
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_159_037f.png)
... key, identifying 13 function keys, identifying 13
G graphics, product description 1 grounding equipment and
methods 47
H hard disk test 109 hard drive
precautions 44 product description 3 removal 66 spare part numbers 28, 33, 66 specifications 120 hard drive bracket, removal 67 hard drive recovery 130 HDMI port, pin assignments 137 headphone (audio-out) jack pin assignments 135 heat...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 161
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_161_3848.png)
... enrollment 108
Automatic DriveLock 108 change password 108 Disk Sanitizer 108 DriveLock 108 HP Sparekey 108 HP Sparekey enrollment 108 password policy 108 set up BIOS administrator
...Drive 121 hard drive 120 optical drive 121, 122 system resources 124 start-up test 109 static-shielding materials 47 stringent security 114 switch cover removal 51 spare part number 23, 51 system board removal 93 spare...
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