Who Do I Call When Ihg Manager Sexually Assaults Me?

I was recently at Holiday Inn and after the 4th night went horrible (including desk boy walking in on me nude with a key at 11pm!) the manager the next day assured me a free room that night, plus all 4 nights money back. He came up to my room later that day to tell me he also had made me a SPIRE member and added close to a million points. I said thank you and he then said he NEEDED TO TOUCH ME. He reached out and felt all over me. I wasnt sure what to do! Then to make it worse he had lied and didnt do ANYTHING he said! I even gave him a month to do so! And have all texts to prove this! How do I get what I deserve????

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Answer #1: Posted by Odin on October 22nd, 2017 6:54 AM

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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I'm very sorry for your experience. Here are some steps to consider, in order:

Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/Holiday%20Inn/Corporate%20Office.
Complain to the applicable U.S. state agency, according to the location of the hotel, as found at https://www.usa.gov/state-consumer/
Consider a review/complaint site like https://www.gripeo.com/, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which is designed to get action from the offending companies

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