What Do I Do If Someone Has Hacked Into My Email Account And Is Sending Emails T

The person who posted this question about Hotmail did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 6th, 2011 9:47 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Search Results
Can't send attachments - Virus error I Cannot Send Attachments in Hotmail Emails are missing from your Windows Live Hotmail account Account Problems Connection Errors in Outlook Express Unable to set up MX record as there is no MX record in the Admin page DNS Configuration in Admin Center 1 - 1 of 1 results
Search Results
... does the error mean? Our Abuse team has to validate your account has been closed . 2. We have violated our Terms of Use violation or Symptoms: Users will provide information for sending unsolicited emails and your account to modify their behavior before their accounts are experiencing an error stating that triggers spam filters on login...
Search Results
... here at the Sending Limits forum. Ask A Question ... forum. Hotmail Forums; Ask A Question ... seka222, Friday, August 20, 2010 10:13 PM My WL/MSN account has been hacked! BTW, I ...question is currently experiencing issues with outbound mail delivery. You may see errors or a delay when sending email. the link below for this ... FYI: I ... Note: I 've moved your post to...