Hotmail Password Reset

I changed my hotmail password and now cannot get into my account. My secret question does not work. Is there anything I can do to restore?

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Answer #1: Posted by DreadPirateRoberts on March 6th, 2011 5:44 AM

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DreadPirateRoberts

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There are two ways to reset the Hotmail password. The first involves proving your identity by providing the location information and answering the security question you set at the time of creating the Hotmail account. The second way is to have the password reset instructions sent to your alternate email; however, this works only when this information was supplied at the time of making the Hotmail account.

Additionally, If you cannot change password via conventional methods (ie - through security answer or alternate email address), it first needs to be verified. You can initiate the process of recovering your hotmail account here:
https://windowslivehelp.com/PasswordReset.aspx
When you get your account verified and change the password, it should be changed to at least 7 characters, contain upper and lower case letters, numbers, and a special character.

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... to try the reset options , you will not work if you provided to us from our support team. We appreciate your question in to https://account.live .com email accounts. Reset your password: (On this case, you can ask other users your understanding in the past . You might see the option to provide the Secret Answer. This option...
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