Bogus Names In Contact List

I have two names in my contact list that I didn't add and I cannot delete them how did this happen and what is the solution?

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Answer #1: Posted by DreadPirateRoberts on May 6th, 2011 4:25 AM

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DreadPirateRoberts

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Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

Answer #2: Posted by terrakoba on May 6th, 2011 12:30 PM

terrakoba

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Go to "Your Friends" section in Hotmail Contacts and under the subsection "Add People" there will be a list of folks who are requesting to be added to your contacts list. You have to agree B4 the person can be added. Simply click NO thanks or Do not Add-- it will be obvious; while there you can change your privacy settings so this doesn't happen in the future. This fixed the problem I was experiencing. Hope this helps.

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