I Am Contacting You About My Email Accout '[email protected]' A Hacker Mees

My phone# is 347 789 1130 My pass-word isn't working anymore.My secret questions answer neder.Please help. Ican't afford to lose the info I have stored ther for more than ten years.

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Answer #1: Posted by DreadPirateRoberts on March 22nd, 2012 7:20 PM

DreadPirateRoberts

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November 19th, 2010

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Read http://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41
Run a malware scan on all computers you use to access the account. If there is something like a keylogger installed that will steal your passwords the bad guys will get your changed password too. The free Malicious Software Removal Tool (click to download) will do this for you.
If you can still log in to your account:
1. Change the password
2. Change the alternate e-mail in your Account Settings (Options->Account Settings)
If are locked out of the account:
1. Try a password reset (http://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6 ).
2. If that does not work, complete the form here for Windows Live ID Validation:(https://support.live.com/eform.aspx?productKey=wlidvalidation ).
If you used that account as the verification for other online accounts,such as eBay, consider proactively resetting those passwords now.

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