Contacts List Compromised

Someone has hacked into my contacts list and sent spam e-mails to everyone on my address list. I have used by virus program. Is there anything I can do? Should I erase my contacts list?

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Answer #1: Posted by DreadPirateRoberts on March 22nd, 2012 7:17 PM

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What should I do if my account has been hacked?

If your account has been compromised—or hacked—it means that someone stole your password and might be using your account to access your personal information or send spam. To recover your account and prevent it from being hacked again, follow these steps.

1. Install an antivirus program on your computer

Most hackers get your password through malware (malicious software) that's been installed on your computer without your knowledge (for example, when you download a new screen saver or toolbar). It’s important to clear your computer of viruses or malware before you change your password. That way, the hackers won’t get your new password.

After you install an antivirus program, set up the program to get updates and scan your computer on a regular basis. If you're running Windows, you can download and install Microsoft Security Essentials for free.

2. Change your password

After you install an antivirus program, try to sign in to your account.

If you can still sign in to your account, you should change your password right away.
If you can’t change your password, try to reset your password.

3. Prevent your account from being hacked in the future

You can take the following actions to keep your account safe and make it easier to recover if it’s ever compromised again.

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