I Have Had My Hotmail Account Hacked Into And Spam E-mails Sent To My Contacts.

What should I do?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 22nd, 2012 7:17 PM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,080
points

Hotmail Help Center

Help Center Home

What should I do if my account has been hacked?

If your account has been compromised—or hacked—it means that someone stole your password and might be using your account to access your personal information or send spam. To recover your account and prevent it from being hacked again, follow these steps.

1. Install an antivirus program on your computer

Most hackers get your password through malware (malicious software) that's been installed on your computer without your knowledge (for example, when you download a new screen saver or toolbar). It’s important to clear your computer of viruses or malware before you change your password. That way, the hackers won’t get your new password.

After you install an antivirus program, set up the program to get updates and scan your computer on a regular basis. If you're running Windows, you can download and install Microsoft Security Essentials for free.

2. Change your password

After you install an antivirus program, try to sign in to your account.

If you can still sign in to your account, you should change your password right away.
If you can’t change your password, try to reset your password.

3. Prevent your account from being hacked in the future

You can take the following actions to keep your account safe and make it easier to recover if it’s ever compromised again.

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Search Results
... Windows Live Bharathi M, Tuesday, August 17, 2010 1:03 PM already read Account Compromise and Recent Reports of 6 results Account being used to send out e-mails Windows Live Rosalie R, Wednesday, August 05, 2009 10:04 PM Someone stole my contact list and used my account for spam Windows Live Bharathi M, Friday, August 20, 2010 6:41 AM amalcho...
Search Results
...Live Sync client software Sync Solutions Error 80048821 : Cannot Sign-in because your e-mail address or password is sent to. Windows Live Renaida R, Sunday, July 18, 2010 10:18 PM ... reset my password? Windows Live Norman L, Friday, September 11, 2009 1:24 PM my email account has been hacked and i cant reset my password,wat should i do I unlock? Windows Live Edlyn B, Wednesday,...
Search Results
...; New Improved Hotmail Rules Specify where Windows Live Alerts are sent Alerts Solutions How to add your e-mail account to Microsoft Outlook Important Security Information To Know Account Recovery and Security How to add your ... Iphone 3G sync with Windows Live Mail, calendar, contacts Latest post: NoirFilm, Wednesday, June 23, 2010 8:48 AM trying to set...