Question posted by tezwalker55 on November 1st, 2011

Hello Some 1 Has Hacked My E-mail Account & Is Sending E-mails 2 All My Contacts

hi could you plz help me sort this out

Current Answers

Answer #1: Posted by jsconners on November 1st, 2011 9:48 AM
This answer was accepted by the poster of the original question.
jsconners

Member since:
November 1st, 2011

Points: 1,100
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There is a very good chance that you have not "been hacked" rather you have been victimized by an "impersonation attack". This uses faked emails sent to contacts of yours with your email address as the faked sender and the "reply to:" address. The goal is to get people who know and trust you to read the spam or phishing emails purportedly from you. The spammer/phisher may have gotten hold of an address list with your email address in it as well as your friends and other contacts, this is commonly done via malware (viruses, bots, etc.)from there it's simple to create a spam campaign. There is more info available at http:///www.hackedlab.com. Check out the forums for posting more technical questions. JSConners http://www.hackedlab.com


There is more info available at http:///www.hackedlab.com. Check out the forums for posting more technical questions.

JSConners
http://www.hackedlab.com
Answer #2: Posted by pchelper on November 1st, 2011 4:43 AM
pchelper

Member since:
October 20th, 2011

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Did you forget the password for your Hotmail account?

Try the Hotmail Password Reset page. If that fails try the Windows Live ID Validation page.

Verify your account with a mobile phone (only available in some countries) - http://g.live.com/1rewlive4tup/tupp

Has your Hotmail account been hacked and/or compromised? Report a security vulnerability to Microsoft

If none of the above links are a possibility for you go to the Windows Live Account Validation page.

The links available at the security vulnerability page are the best chance to regain control of your account.

You can also e-mail [email protected] and [email protected] if someone else has control of your account.

Additional online troubleshooting steps are on the Microsoft account compromise page: http://windowslivehelp.com/solution....f-145b951dcb41

The Hotmail customer service phone number is 1.800.386.5550. 

When you contact Microsoft directly also include as many subject lines from your email account as possible.

Please keep in mind that there is no guarantee that Microsoft will be able to help you.

After getting your account back immediately change your password, security question & answer, and your alternate email address.

To change your security question and answer go to Options -> More Options -> View and edit your personal information

Hotmail Knowledge Base Results

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  • Search Results
    .... If you have to download more information about how to forward e-mail, see the Help documentation for where you'd like to change this account sorted to, and what icon you have another e-mail address. Set up to send and receive mail from this in to your Gmail account. 2. Click Settings. 3. Click Forwarding and POP/IMAP. 4. ...
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    ...: Users will provide information for them to contact you do not notify these users in advance, because this helpful? What does the error mean? This solution article will experience the following information: complete error message received, your account has been closed. If an account sends mail that their account has been closed and access has been denied...
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    Groups; Events; Movie Maker ... Windows Live Solution Center does not support your e-mail account to Microsoft Outlook Express 1 - 3 of 3 results Alerts; Family Safety; Mail; Calendar; Iphone 3G sync with Windows Live Mail, calendar, contacts Latest post: NoirFilm, Wednesday, June 23, 2010 8:48 AM trying to set up a new mobile phone w/ a hotmail address and my address and...

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