Question posted by Irene on March 10th, 2011
Ex Has Hacked My Hotmail Account
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 11th, 2011 5:16 AM
If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.
Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.
If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.
Hotmail Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Search Results
... Microsoft Payment Method could not be authorized 1 - 2 of my account after a recent password change. answer, and there is set to ... it is no alternate email - locked out of 2 results Locked out from hotmail - Things to do before granting access to your account to support agents Account Problems Learn how to this forum or anyone linked to... -
Search Results
coolkapoor21 - Windows Live - Windows Live Jose C., Friday, July 23, 2010 9:24 PM Account Password Recovery - {removed email address} Windows Live Ray P, Thursday, August 05, 2010 10:20 AM sign out problem ......yet Windows Live Janet B, Monday, August 16, 2010 7:50 AM How do I verify my account Windows Live Gee C, Saturday, August 07, 2010 4:58 PM porque não consigo usar a minha conta? -
Search Results
... 26, 2010 1:41 AM 有客服在吗?不能发邮件,显示账号已被禁止. Account Password Recovery - {removed email address} Windows Live Abigail H, Thursday, August 05, 2010 11:34 PM Plus de MSN Doggjo, Monday, August 16, 2010 3:49 PM 原MSN账...
Similar Questions
They even asked for credit card infoand said it was microsoft. and said somebody was trying to break...
Two of my hotmail accounts have been hacked. I filled out all the forms to reset my passwords. Got c...
Today I started to receive phone calls from people in my contatct list who received an email from my...
My Hotmail account password has been changed and I can not restore it or access the link to reset it...
My password has been changed, I can remember the zipcode of where the account was opened, nor the ex...