Question posted by Anonymous-35587 on August 8th, 2011

My Hotmail Password Has Been Changed On Both Of My Emails Acct Cant Access Them

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Answer #1: Posted by antiroach on August 8th, 2011 5:21 PM
This answer was accepted by the poster of the original question.
antiroach

Member since:
July 23rd, 2011

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  • Go to the Windows Live Hotmail password reset page.
  • Type your Windows Live Hotmail address under Windows Live ID:.
  • Enter the characters from the captcha under Characters.
    • Alternatively, select I can't see this image and type the characters as you hear them.
  • Click Continue.
  • Click Provide account information and answer your secret question..
    • If your browser or Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
    • If you have provided an alternate email address for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send Message.
  • Enter the desired location information (what is demanded differs from country to country).
  • Enter the answer to the secret question under Secret Answer:.
  • Click Continue.
  • Type the desired new password under New password: and Retype new password:.
  • Click Continue.
  • Click Done.
Recover a Lost Windows Live Hotmail Password Without Secondary Address or Secret Question Answer

If you have neither a secondary email address associated with your Windows Live Hotmail account nor a secret question (or a satisfying answer to it):

  • Use the Windows Live account recovery form.
    • Provide as much detail as possible so Windows Live Hotmail support can connect you to your account without doubt.


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