Question posted by cmaskiell on September 13th, 2010
I Am Locked Out Of My Hotmail Account And I Can't Get Back In.
I have had a hotmail account for 20+ years. I had an issue getting into my account and when I tried to reset, it sends the info to my Hotmail account (which I can;t get into.) I have sent emails to Hotmail help with little to no help. It says there is an option to reset online using the security question, but I don;t have this option. Please help!!!!
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 5th, 2011 6:20 AM
After several unsuccessful sign in attempts, Windows Live ID automatically sets a "locked out" period. This prevents access to your account, even when the correct password is supplied for security reasons.
In order to regain access to your account, please validate your account ownership by visiting the link below:
https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs
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