Question posted by jane on November 19th, 2009
Lost Password And New Set Up Is Being Sent To The Account I Cannot Access
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 6th, 2011 10:03 AM
Additionally, If you cannot change password via conventional methods (ie - through security answer or alternate email address), it first needs to be verified. You can initiate the process of recovering your hotmail account here:
https://windowslivehelp.com/PasswordReset.aspx
When you get your account verified and change the password, it should be changed to at least 7 characters, contain upper and lower case letters, numbers, and a special character.
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