Question posted by suetarkin on September 9th, 2010
Someone Is Using My Hotmail Address Sending Out E-mails About Viagra. 2nd Time.
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 5th, 2011 7:37 AM
If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.
Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.
If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.
Hotmail Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Search Results
... Scheme - already read Account Compromise and Recent Reports of 6 results Account being used to send out e-mails Windows Live Rosalie R, Wednesday, August 05, 2009 10:04 PM Someone stole my contact list and used my account for spam Windows Live Bharathi M, Friday, August 20, 2010 6:41 AM amalcho, Tuesday, August 03, 2010 4:24 PM Hijacked email address - Your Microsoft Payment... -
Search Results
... PM "Your account has been temporarily blocked" I sign in this message "content blocked. Windows Live Angelica A, Saturday, July 24, 2010 5:30 PM when i want to send a mail i get this message have triggered our junk e-mail filters. message shows when I am not receiving Email sent by friends/family Start Using Hotmail with Entourage... -
Search Results
... you send to large groups of our moderators will receive your address book to apply restrictions on accounts, one of people so that only people who are still active. Occasionally, suspicious activity causes our technology to make sure that they are unwanted mail. • Check all the contacts in your messages. • We use...
Similar Questions
Why I can send e-mail to other people, but I won't get any messages back? My sister has tried to sen...
My email has been blocked. It says has been used to send spam msg. Which I didn't. I tried to reset...
I am trying to hook up with a company that will let me send e-mails without a hassle. Hotmail says I...
I recently upgraded to windows 7 and ever since my hotmail account is sending e-mails to my contact ...