I Cant Access My Hotmail Account For The Past 2/3 Monthes This Is So Frustrating

For Some Reason My Hotmail Account Is Inaccessable For The Past 2/3 Months Tried Everything But Cant Access I Turned On 2 Step Maybe This Is The Fault , How Do I Get Off 2 Step

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Answer #1: Posted by SoCalWoman on June 14th, 2014 5:32 PM

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SoCalWoman

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Hello morganjones,

If not aware, hotmail is now an outlook.com email address. Which you may want to try log in using the new domain name

Example:

old email address - [email protected]
new email address - [email protected]

If the above is not applicable, please continue with the next possible solution.

You may be able to resolve the issue by going to the following link as a starting point, then continue once other options appear throughout the steps.

https://account.live.com/password/reset

If, the above did not resolve your issue, then you may choose to send an account recovery request to Microsoft. which you can access here

The last thing you can do is to review the Microsoft Answers Support website for further options, if available.

Please note: Hotmail is a free service, which leaves your options for assistance pretty limited to mainly online searches. And other than submitting a recovery request, there is no "live" support offered for non-paying accounts.

Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
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