Question posted by angelaspicer on April 21st, 2013
Problems Opening Attachments
Ever since my hotmail account was upgraded to outlook I can no longer open any form of attachments My husband has exactly the same problem with his hotmail
Current Answers
Answer #1: Posted by SoCalWoman on April 22nd, 2013 1:58 AM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
There have been compatibility issues on some computers using the IE9 version to access Outlook. Please see below for upgrading your browser.
If you are unable to open attachments in your Outlook Emails, please perform the following:
- Upgrade your IE9 with the latest Security Update (Click here, or check in Windows Update)
- Restart your computer, accepting all Windows Updates
- Upgrade from IE9 to IE10 (Windows 7 with SP1 only)
- Clear Your IE9 cookies (instructions here).
The information provided is located at the Microsoft Community Forum, and can be viewed here:
Hope this helps
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