Question posted by cvangilder on September 20th, 2010
Unable To Log On To Hotmail. Won't Accept My Password. Why?
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 5th, 2011 5:54 AM
Additionally, If you cannot change password via conventional methods (ie - through security answer or alternate email address), it first needs to be verified. You can initiate the process of recovering your hotmail account here:
https://windowslivehelp.com/PasswordReset.aspx
When you get your account verified and change the password, it should be changed to at least 7 characters, contain upper and lower case letters, numbers, and a special character.
After several unsuccessful sign in attempts, Windows Live ID automatically sets a "locked out" period. This prevents access to your account, even when the correct password is supplied for security reasons.
In order to regain access to your account, please validate your account ownership by visiting the link below:
https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs
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